IT Support

Company DescriptionFor over 18 years, Serdao | Digital Services & 24/7 IT Support has been assisting clients with expertise, responsiveness, and commitment, ensuring seamless support across borders. With 90+ team members based in France and Vietnam, Serdao offers global coverage and a multilingual team. The company specializes in IT Support, Software...

Bouygues Construction Information Technologies Vietnam, a trusted digital partner supporting the competitiveness and transformation of the Bouygues Construction Group worldwide.We are currently looking for a User Support to join our team in Vietnam. In this role, you will support our internal users with a focus on data services, dashboarding, and the usage...

As a member in Application Support team, you will work with us with following responsibilities but not limited: - Tickets handling: contact users to understand, simulate and analyze their problems/errors to identify the root cause and provide the guidance to solve the incident - Capitalize & document new knowledges/best practices in the proper support. Be...

_**Bouygues Construction Information Technologies**_is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...

Đảm bảo, duy trì hệ thống công nghệ thông tin khối Văn phòngXác định, chẩn đoán và hỗ trợ người dùng các sự cố về máy tính, tư vấn nâng cấp hệ thống hoặc thiết bị thay thếThiết lập hệ thống mạng nội bộ cho công ty: Cấu hình modem, hệ thống wifi, switch, các thiết bị...

_**Bouygues Construction Information Technologies**_is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...

_**Bouygues Construction Information Technologies**_is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...

**Bouygues Construction Information Technologies** is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...

Tickets handling: contact users to understand, simulate and analyze their problems/errors to identify the root cause and provide the guidance to solve the incident - Capitalize & document new knowledges/best practices in the proper support. Be in charge as well about organizing in a dedicated library and inform the team - Ensure the quality of the provided...

Tickets handling: contact users to understand, simulate and analyze their problems/errors to identify the root cause and provide the guidance to solve the incident - Capitalize & document new knowledges/best practices in the proper support. Be in charge as well about organizing in a dedicated library and inform the team - Ensure the quality of the provided...