Customer Experience Insight, Specialist

**1.** **Key Result Areas** - Collaboration and project management (60%): _ + Communication of programs and projects CX. + Building, training on skills, materials, and policies related to the project. + Follow-up detailed implementation plan Liaise. + Regular communication with internal teams, especially the customer-facing teams, to ensure that gaps in...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

**Phúc Lợi**: - Bảo hiểm - Du Lịch - Phụ cấp - Thưởng - Chăm sóc sức khỏe - Đào tạo - Tăng lương - Công tác phí - Phụ cấp thâm niên - Chế độ nghỉ phép **Mô Tả Công Việc**: **Owned Channels**: - Manage and improve online content, considering tracking SEO and Google Analytics data and provide to Unit Head...

**About GHN**: GiaoHangNhanh (GHN) is a pioneering e-logistics startup specializing in last-mile delivery for e-commerce. Since its establishment in 2012, GHN has played a pivotal role in transforming Vietnam's e-commerce market by seamlessly connecting traditional retail with online businesses through cutting-edge technology and an extensive logistics...

Prepare customer service developing strategy to enhance the customer experience using Ahamove services; - Measuring the customer satisfaction and customer retention rate to evaluate the efficiency of the strategies; - Collect customer insights, identify factors affecting their experience; - Design future customer experience plans in each period and...

**About Agoda** Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 2.5 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity,...

**[HCM] Custom Intelligence Specialist**: - Hồ Chí Minh- Negotiation**Tổng quan** **Ứng tuyển** - Make recommendations on tools, techniques or processes to enhance service quality; - Interpret data, analyze results using statistical techniques and provide reports; - Transfer data into information, information into insight and insight into business...

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

**Phúc Lợi**: - Máy tính xách tay - Bảo hiểm - Du Lịch - Phụ cấp - Chăm sóc sức khỏe - Đào tạo - Tăng lương - Chế độ nghỉ phép **Mô Tả Công Việc**: - Work with management teams and related units to interpret data, analyze results using statistical techniques and provide ongoing reports. - Provide concise, clear...

**NƠI LÀM VIỆC**: - Hồ Chí Minh (Quận Phú Nhuận) **CẤP BẬC**: - Phó Giám đốc **HÌNH THỨC**: - Nhân viên chính thức **BẰNG CẤP**: - Đại học **KINH NGHIỆM**: - 8 - 10 Năm **MỨC LƯƠNG**: - Lương thỏa thuận **NGÀNH NGHỀ**: - Bán lẻ / Bán sỉ, Bán hàng / Kinh doanh, Tiếp thị **PHÒNG...

**NƠI LÀM VIỆC**: - Hồ Chí Minh (Quận Phú Nhuận) **CẤP BẬC**: - Phó Giám đốc **HÌNH THỨC**: - Nhân viên chính thức **BẰNG CẤP**: - Đại học **KINH NGHIỆM**: - 8 - 10 Năm **MỨC LƯƠNG**: - Lương thỏa thuận **NGÀNH NGHỀ**: - Bán lẻ / Bán sỉ, Bán hàng / Kinh doanh, Tiếp thị **PHÒNG...

Company Description We organise over 500 large-scale branded and transaction-oriented events in 14 specialist markets**.** These are typically not-to-be-missed annual events where buyers and sellers build relationships, see and show products and do business. We also provide year-round online platforms where companies showcase their businesses and products...

Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

**Job Purpose**: - The Business Intelligence Specialist is crucial within the D&T department at HEINEKEN International, spearheading the APAC Data & Analytics Hub. It is central to operationalizing our strategy of establishing standardized and scalable data foundations across the region and enterprise. Renowned for delivering cutting-edge innovation, robust...

**What you will do**: - Analyze digital data, provide insight, analysis and recommendations for internal and external stakeholders, to contribute to the overall understanding of our ecosystem’s performance; - Tell a story about ADTIMA ecosystem users that aligns to clients' criteria; - Sell an idea through the power of data and audience; - Work alongside...

DepartmentBusiness Development and Partnerships- LevelExperienced (Team Lead)- LocationVietnam - Ho Chi Minh CityThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The aim of the...

**Responsibilities**: - Support clients on their customer experience and digital transformation journeys. - Lead delivery of engagements and take responsibility for project teams. - Present insights and recommendations enabled by strategic thinking, technical knowledge, and strong communication skills. - Build and maintain relationships between ILA and...

Coin98 Labs is looking for a top-notch Customer Specialist to join our team. Your goal will be to ensure exceptional service standards, address customer inquiries, sustain high customer satisfaction, and contribute to the growth of Coin98’s products. **RESPONSIBILITIES** - Handle customer queries, and manage complaints by providing solutions and options....

**Mô tả công việc**: (Mức lương: Thỏa thuận) About us SecuTix is a global software company providing the industry-leading SaaS Ticketing Engagement Platform. Our solution is used by the largest sports clubs, live entertainment businesses, and leading museums..., managing annual sales of about 45 million tickets. In this role We are...