Senior Business Operations Manager

2 weeks ago


Thành phố Hồ Chí Minh, Vietnam Ninja Van Full time

**Responsibilities**:

- ** Business Operations & Administration (30%)**:

- Responsible for the project management of highest-value projects and its corresponding outcomes.
- ** Product & Tech (30%)**:

- Responsible for ensuring main pillars of business are adopting tech solutions, providing L1 tech support and giving feedback/requirements to regional product and tech teams
- ** Data & Analytics (30%)**:

- Responsible for performance measurement and reporting including business insights on productivity & efficiency
- ** Team development, guidance and training (10%)**:

- Responsible for team administration, guiding and reviewing outputs of Biz Ops team

**Requirements**:

- 7+ years working experience in a Business Improvement/ Process improvement/ Consulting role
- Bachelor’s degree in Business Administration/ MBA, Operations
- Experience in a people management roleExcellent communication skills
- Demonstrated experience in executing complex multi-stakeholder projectsDemonstrated experience in project managementExperience with SQL or any other data management/ aggregation language
- Good English



  • Thành phố Hồ Chí Minh, Vietnam VNG Full time

    We are seeking a highly motivated professional to join our Strategy & Investment team as a Strategy & Investment Associate Manager (or Senior Associate), depending on experience. This role is critical to advancing VNG’s strategic priorities through end-to-end execution of investment projects and strategic initiatives. You will support the development and...


  • Thành phố Hồ Chí Minh, Vietnam Zalo Full time

    Hồ Chí Minh Full-time This is a critical role that goes beyond routine operations. You will be instrumental in Zalo's ongoing entity restructuring process. The position requires a unique blend of strategic thinking to define the approach and, more importantly, strong execution skills and cross-functional coordination to ensure these complex changes are...


  • Hồ Chí Minh, Vietnam Hegka Vietnam Full time

    Senior Customer Contact Center Manager Thientu BPO Company: Thientu BPO Location: 145B Nguyễn Đình Chính, Ho Chi Minh Employment Type: Full-Time Department: Operations / Customer Experience Reports To: CEO and Operations Director Role Overview Thientu BPO is seeking an experienced Senior Customer Contact Center Manager to oversee all BPO customer...


  • Thành phố Hồ Chí Minh, Vietnam Techcombank Full time

    11 Nov 2025- **Senior Manager, New Business Underwriting (50000255)**: - Category: Operations- Job Type: - Facility: Operations**Job Purpose**: - 'Responsible for overseeing the end-to-end underwriting operations, ensuring technical accuracy, regulatory compliance, and operational efficiency. This role leads a team, manages risk assessment frameworks, and...


  • Thành phố Hồ Chí Minh, Vietnam Tether Operations Limited Full time

    **_Join Tether and Shape the Future of Digital Finance_** At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam The Metub Company Full time ₫120,000,000 - ₫240,000,000 per year

    About MMusicMMUSIC is Vietnam's leading platform-based service ecosystem in music, culture, fandom, and brand-led experiencesPOSITION OVERVIEWTheSenior Business Operations Manager, MMusicis responsible for the overall operational and organizational management of MMusic, encompassing all studios and business units under its ecosystem (MRecords, MServices,...


  • Thành phố Hồ Chí Minh, Vietnam Shopee Full time

    Department Operations - LevelExperienced (Individual Contributor) - LocationVietnam - Ho Chi Minh City The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the...


  • Thành phố Hồ Chí Minh, Vietnam Zalo Full time

    Hồ Chí Minh - Full-time **What you will do**: - Provide guidance and support to relevant departments on accounting and tax-related matters when needed; - Work closely with product and sales teams within the group to assess the tax and accounting implications on current and new products; - Facilitate effective coordination and documentation between...


  • Thành phố Hồ Chí Minh, Vietnam Manulife Full time

    The Leasing & Operational Excellence Senior Manager is responsible for overseeing all leasing activities and enhancing operational performance across the corporate real estate (CRE) portfolio. **Accountabilities**:This role collaborates closely with regional CRE teams, local related stakeholders, and Integrated Facility Management (IFM) oversight to ensure...


  • Thành phố Hồ Chí Minh, Vietnam NIKE Full time

    **WHO YOU’LL WORK WITH** The Senior Manager, Origin Operations collaborates closely with a diverse range of stakeholders across the Nike Supply Chain, including nominated Logistics Service Providers (LSPs) and factories at both tactical and leadership levels. Serving as a vital connector, this role bridges internal teams such as International...