Partner Enablement

1 week ago


Ho Chi Minh City, Vietnam TikTok Full time

Responsibilities
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
At TikTok, our people are humble, intelligent, compassionate and creative. We create to inspire - for you, for us, and for more than 1 billion users on our platform. We lead with curiosity and aim for the highest, never shying away from taking calculated risks and embracing ambiguity as it comes. Here, the opportunities are limitless for those who dare to pursue bold ideas that exist just beyond the boundary of possibility. Join us and make impact happen with a career at TikTok.

Description
E-commerce's Governance and Experience (GNE) is a global team striving to achieve full satisfaction from customers, promoting a sustainable and risk-free sales environment, and providing the perfect purchase experience. Service Account Management (SAM) is part of the GNE organization. Our mission is to deliver trustworthy and excellent service experiences for every user of TikTok Shop. SAM is looking for a Global Trainer role to be responsible for both global and regional training curriculum creation and training delivery.

Roles & Responsibilities
- Identify training opportunities from various channels, like data studying and feedback collection, and develop individualized and group training plans to address varying needs.
- Develop interactive, quality, and globalized training curriculum for both online and offline training.
- Improve existing training curriculum to drive for higher training efficiency.
- Conduct continuous training and development programs for the trainees by
- formulating and facilitating training programs to enhance product knowledge and
- customer service skills.
- Prepares training booklets, administers tests and role-plays, as well as complete daily
- reports on your training experience.
- Actively works with the QA, SOP, KB and Operations to ensure alignment of product features, technical specifications, processes and so on.
- Drive for continuous improvement of training related success measurements, like customer satisfaction rate.

**Qualifications**:

- BA/BS degree or equivalent practical experience.
- 3-5 years experience in instructional designing and training delivery, preferably within Customer Service.
- Eager to learn, initiative taker and problem-solver.
- Excellent written, verbal and interpersonal communication skills.
- Experienced in developing and executing training programs
- Excellent skills for communicating and relating with both team members and customers.
- Proficient in written and verbal English & Vietnamese to support global training for employees and local communication with TikTok Shop sellers in Vietnam.
- Experience in eCommerce or marketplace platforms is a plus.
- Need to work over time during campaigns and promotional seasons.
- Experience with Articulate is a plus.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.


  • Sales Enablement

    1 day ago


    Ho Chi Minh City, Vietnam Microsoft Full time

    Country SE&O leaders are responsible for Business Performance, **Sales Enablement**, and Sales Operations in their geo. Country SE&O leaders work with their **Area HQ teams **to drive last mile execution of solution plays, seller enablement and the marketing activities in their geo. **Responsibilities**: **Drive Business Leadership and Results** -...


  • Ho Chi Minh City, Vietnam cargo-partner Full time

    Lead & direct the pricing & procurement team / Leadership with the country organisation - Agree on product specific initiatives, targets and solutions for the country with NPM and organise subsequent implementation - Enable competitive services and prices (= getting best buying rates for best possible service with carriers / partners / agents) - Create, lead...


  • Ho Chi Minh City, Vietnam Shopee Full time

    Department Business Development and Partnerships- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Business Development and Partnerships teams at Shopee are dynamic and energetic. The teams are always looking to acquire business opportunities to drive Shopee to be the No. 1 e-commerce platform in Southeast Asia and Taiwan. The...


  • Ho Chi Minh City, Vietnam NielsenIQ Full time

    **Job Description**: NIQ is seeking a talented Sales Enablement Specialist to play a key role in enabling sellers to be more efficient, stay focused on winning business and ensure a smooth customer experience upon contract closing. **Responsibilities**: - Lead in Sales performance analysis, identify opportunities/improvement areas for Sales team. - Prepare...


  • Ho Chi Minh City, Vietnam NielsenIQ Full time

    **Job Description**: NIQ is seeking a talented Sales Enablement Specialist to play a key role in enabling sellers to be more efficient, stay focused on winning business and ensure a smooth customer experience upon contract closing. **Responsibilities**: - Lead in Sales performance analysis, identify opportunities/improvement areas for Sales team. - Prepare...

  • Client Partner

    3 days ago


    Ho Chi Minh City, Vietnam Aleph Holding Full time

    **Are you ready to join our digital revolution journey?** **Aleph** represents the world’s leading platforms in 115+ markets, across new and existing geographies, enabling platforms like Twitter, Meta, Snapchat, and nearly 35 others to expand into new markets, and empowering advertisers to take full advantage of the platforms’ advertising capabilities....


  • Ho Chi Minh City, Vietnam Danfoss Full time

    Requisition ID: 33398- Job Location(s): Ho Chi Minh City, VNDanfoss is looking for an innovative, strategic and dynamic individual to join us as **Channel Partner Manager** for **Danfoss Vietnam**. Channel distribution is a key part of our go-to market strategy. The role will act as the expert in Vietnam Region channel management. In this position, the...


  • Ho Chi Minh City, Vietnam Amazon Web Services Vietnam Company Limited - E42 Full time

    10+ years of relevant sales and partner management experience - Extensive channel and alliance experience in the Indonesia e market AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small As the Partner Development Manager within Amazon Web Services (AWS), you will...

  • People Partner

    3 weeks ago


    Ho Chi Minh City, Vietnam Unilever Full time

    PURPOSE OF THE ROLES The People Experience Lead is the primary contact for all Line Managers and Employees regarding all queries relevant to HR systems and processes, spanning on-boarding, payroll, leave, travel, exits & issue escalations. They work with various teams in HR, Legal, etc. to enable a flawless end-to-end employee experience for employees' day...


  • Ho Chi Minh City, Vietnam Flexport Full time

    **Join us to solve real world problems while shaping the future of global trade.**: **The opportunity**: As a result of our global expansion, we're looking to hire a Partnerships Operations Manager, Vietnam to join our growing Asia Partner Operations Team. This role will work in a cross-functional environment, partnering closely not only with our forwarding...


  • Ho Chi Minh City, Vietnam Flexport Full time

    **Join us to solve real world problems while shaping the future of global trade.**: **The opportunity**: As a result of our global expansion, we're looking to hire a Partnerships Operations Manager, Vietnam to join our growing Asia Partner Operations Team. This role will work in a cross-functional environment, partnering closely not only with our forwarding...


  • Ho Chi Minh City, Vietnam VNG Full time

    As a Product Owner for Growth Core at ZaloPay, you will be responsible for driving the development and enhancement of our Growth Enablement Core Platform, ensuring it meets the evolving needs of our client/ business products that serve for MKT solutions, CRMYou will work closely with cross-functional teams, specially with engineering, SA, operations,...


  • Ho Chi Minh City, Vietnam Unilever Full time

    Introduction Do you want to work for a disruptive organization and be part of a digital transformation era and a successful team driving business forward? Are you resilient, driven and have the ability to thrive in a challenging fast paced environment? Can you work in periods of ambiguity and change, work with systems and see opportunities for improvement?...


  • Ho Chi Minh City, Vietnam UOB Vietnam Full time

    **About UOB** United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as...


  • Ho Chi Minh City, Vietnam IBM Full time

    Introduction The 'IBM Ecosystem' includes thousands of partners who 'Build' on, 'Sell' or 'Service' IBM technologies and platforms. As a Partner Technical Specialist your purpose is to influence your partners' technical strategies, working to incorporate and embed IBM's technology portfolio into Partner's reference architectures, practices, and solutions...

  • Client Partner

    4 weeks ago


    Ho Chi Minh City, Vietnam Entravision Communications Corporation Full time

    Entravision is a leading advertising, media, commerce, and ad-tech solutions company connecting brands to consumers by representing top platforms and publishers Entravision has offices in 10 countries across APAC with headquarters in Singapore and is a wholly owned subsidiary of Entravision Communications (NYSE: EVC) **Client Partner** **Ho Chi Minh City,...

  • Client Partner

    3 hours ago


    Ho Chi Minh City, Vietnam Entravision Communications Corporation Full time

    Entravision is a leading advertising, media, commerce, and ad-tech solutions company connecting brands to consumers by representing top platforms and publishers Entravision has offices in 10 countries across APAC with headquarters in Singapore and is a wholly owned subsidiary of Entravision Communications (NYSE: EVC) **Client Partner** **Ho Chi Minh City,...


  • Thành phố Hồ Chí Minh, Vietnam Study Group Full time

    **Contract Type**: Full-time, contractual role for 2 years **Location**:Ho Chi Minh - Vietnam This position is an account management role managing a portfolio of partner agents. The key deliverable is to build and maintain relationships with the agents to position Study Group’s North American Portfolio as the provider of choice of Higher Education...

  • HR Business Partner

    5 days ago


    Ho Chi Minh City, Vietnam Skretting Full time

    This HR Business Partner provides HR leadership, organizational and industry expertise and analysis to enable strategic business plans and aligning key HR priorities with the strategic priorities of the business, to which the HR Business Partner is connected (Cluster, OpCo, Function) **Job Context** - The HR Business Partner translates the People must win...


  • Thành phố Hồ Chí Minh, Vietnam Merck Group Full time

    Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich...