Vice President of Human Resources

KMS Technology was established in 2009 as a U.S.based software services company. With development centers in Vietnam and Mexico, we have been trusted globally for the superlative quality of our software consulting & development services, technology solutions, and engineers' expertise.

We pride ourselves on creating brilliant solutions for our clients by leveraging deep expertise, advanced technologies, and delivery excellence—achieving a shared success where everyone can reach their fullest potential. We believe that the business success we contribute to reflects our commitment to making a difference for our community, providing solutions that create long-lasting impacts within 3 main business sectors:

- ** Enterprise software development services**:Leverage software domain expertise to help clients make better business decisions in technology platforms, increase speed-to-market, and gain critical development support through innovative technology solutions
- ** Healthcare technology solutions**: Build transformative next-gen technologies to solve healthcare’s most challenging problems, providing innovative tools and expertise to providers, payers, life sciences, and medical technology vendors
- ** Banking, Financial Services & Insurance (BFSI) technology solutions**:Empower BFSI businesses to embrace the digital finance revolution and expedite clients’ journey towards complete digitalization, technology consulting, data analytics, software development, and software quality

**Responsibilities**:
The Vice President of Human Resources serves as a strategic business partner to the executive leadership team, reporting directly to KMS CEO and dotted line reporting to KMS Vietnam's Managing Director. This role is responsible for developing and executing integrated HR strategies that drive KMS Technology's business goals across multiple global locations, supporting our growth from 1,200+ employees to a global industry leader.

**Key Responsibilities**

**Strategic Leadership**
- Partner with the executive team to design and implement HR strategies that align with KMS's business objectives and growth targets
- Develop and execute comprehensive talent strategies covering recruitment, development, engagement, and retention to support KMS's expansion in Vietnam, the U.S., and Mexico
- Lead organizational design initiatives that optimize structure, reporting relationships, and role definitions to maximize operational effectiveness

**People and Culture**
- Champion KMS's company culture across all locations while respecting local nuances
- Design innovative programs to enhance employee experience, engagement, and well-being
- Develop scalable approaches to maintain our strong culture through periods of rapid growth
- Create strategies to position KMS as an employer of choice in competitive technology talent markets

**Talent Management**
- Build best-in-class talent acquisition capabilities to support aggressive growth targets
- Design and implement comprehensive performance management and career development programs
- Create leadership development pathways to build bench strength and succession planning
- Establish compensation and benefits strategies that attract and retain top talent while managing costs

**Operational Excellence**
- Lead the HR team across multiple locations, ensuring consistent service delivery and operational efficiency
- Develop scalable HR policies, processes, and systems that can support organizational growth
- Drive data-driven decision-making through effective HR analytics and metrics
- Manage HR budget and resources to deliver maximum impact for investment

**Qualifications**:
**Experience**
- 12-15+ years of progressive HR experience with at least 6 years in senior HR leadership roles
- Proven track record leading HR functions in technology companies with 1,000+ employees
- Experience supporting multi-location and/or global operations
- Demonstrated success implementing HR transformation during periods of rapid growth
- Experience partnering with private equity-backed companies is highly desirable
- Experience in the software development or IT services or Technology industry in Vietnamese market
- Work experience for a company based in the United States or Canada is strongly preferred

**Knowledge and Skills**
- Deep understanding of strategic workforce planning and organizational development
- Expert knowledge of talent acquisition strategies for competitive technical roles
- Strong background in performance management and leadership development
- Proficiency in HR analytics and using data to drive business decisions
- Experience implementing and optimizing HRIS and other HR technology solutions
- Thorough understanding of Vietnamese labor laws and HR regulations
- Excellent business acumen and ability to align HR initiatives with business outcomes

**Leadership Qualities**
- Strategic thinker with exceptional execution capabilities
- Influential communicator with ability to build trust