Sales Operation Manager
6 months ago
$3,000 - $5,000
- Pharmaceuticals
**RESPONSIBILITIES**:
**COMMERCIAL SALES OPERATIONS**:
- Manage monthly effective Sales Closing as per Calendar
- Prepare Inventory Management/stock requirement as per the business requirement
- Setting Yearly Team Sales Target as well as Individual Sales
**TRANSFER SALES MANAGEMENT**:
- Review of Transfer Sales achievement in line with Budget - Manage PDCA (Plan Do Check Act) cycle for each associate for Transfer Sales
- Provide Support to Associate facing issues in achieving their individual Sales Target
- Managing the ratio of Primary Sales to Secondary Sales
- Promoting New & Focus Products to group of dealers through training Sessions
**TRAINING & DEVELOPMENT**:
- Provide periodical Sales Training to Associate to improve the productivity.
- Ensure newly joined Associates are trained on CRM modules
- Arrange online Sessions for CRM system enhancement
- Preparing Development plans for Associates needs improvement
**MARKET INTELLIGENCE & BRANDING**:
- Key Opinion leaders
- Interface with key influencers in the market to drive education and market-share.
- Be the expert on your buyers, how they buy and their buying criteria ; be the expert on your competition and how to beat them.
- Establish a differentiated positioning of your products at all purchase interfaces such as communications, event management such as trade events and conferences
**NEW PRODUCT LAUNCH & SALES ENABLEMENT**:
- Plan the launch of new products and releases and manage the cross-functional implementation of the plan. Developing and implementing a company-wide go-to-market plan, working with all departments to execute.
- Communicate the value proposition of the products to the sales team and develop the sales tools that support the selling process of your product.
- Develop the strategy and manage the marketing programs that drive demand for your products.
**CRM**:
- Upload Regionwide & Associate level Target Setting for Transfer Sales - Review of Transfer Sales Reports on Daily, weekly & monthly to optimise sales
- CRM data maintenance
- CRM enhancement for Sales & Marketing requirements in line with Business Plans
- Monitor & maintain average no. of calls for individual Associate.
**MARKET DEVELOPMENT**:
- Identifying new Territories to enhance business possibilities
- Enhancing existing market by exploring better opportunities
- Identifying new customers for market/Sales expansions
- Building Sales Teams through continuous monitoring/reviews to enhance higher productivity levels
**EVENT MANAGEMENT**
- Responsible for the outbound marketing activities for various products, and craft the messaging and positioning of products.
- Conceive and develop innovative marketing programs that drive demand.
- Oversee product development or monitor trends that indicate the need for new products for the market
**REQUIREMENTS**:
- University degree in Business Administration, preferably MBA from a recognized university.
- Minimum 15 to 18 years’ experience in Sales and Marketing, with at least 10 years in Dental Industry - Must have a good command of English. Other languages would be an advantage.
- Should be able to communicate effectively and have excellent negotiation skills.
- Good COMMUNICATION & WORKING RELATIONSHIPS with Internal stakeholders (Director/President, All Divisional Heads, All Associates) and External stakeholder (Dealer, customers, KOLs, Trainers)
**For more information, please contact**:
- Ms. Nguyen Thi Hong Tham (84) 6291 4188 - Ext: 510
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