[ila] Relationship Supervisor

1 week ago


Ho Chi Minh City, Vietnam ILA Full time

**Responsibilities**:
**Responsibilities**:
**What You’ll Be Doing**
- Plan and work with CM for weekly, monthly, quarterly and yearly activities to drive sales and re-sales
- Plan for monthly, quarterly, yearly to train/coach staff in department
- Weekly and monthly sales and re-sales planning
- Monitor sales and re-sales performance daily;
- Monitor conversion rate (visitors - placement tests
- sales) daily;
- Follow up bookings daily;
- Review sales and re-sales performance weekly and set plan for upcoming week(s).
- Co-operate with other training centres to maximize sales and re-sales for the company;
- Monitor telesales activities at centre
- Verify customers requests relating to saving fee, class transfer, refund, etc
- Verify special offer or discounts;
- Propose events, activities for centre when necessary;
- Support in events organized/planned by the company

**What You’ll Be Getting**
- Competitive salary
- Insurances fully provided
- Private insurance will be provided for official staff
- Discount up to 90% English tuition fees for staff and close relatives
- An active, professional, dedicated working environment with experienced managers and friendly colleagues
- Bonding trips and events
- 14 day-off per year along with other benefits according to the company's regulation.

**Requirements**:
**Who We Are Looking For**
- **
Qualifications**
- University degree
- 2-3 years of experience of Sales/ Consulting in Education/ Training industry
- Experience in supervision position
- ** Skills**
- Good leadership and management skills
- Good analysis & problem solving skill
- Training, delegation & coaching skill



  • Ho Chi Minh City, Vietnam ILA Full time

    **Responsibilities**: - Advising and introducing consumers to ILA Vietnam courses - Respond to consumer inquiries concerning training programs. - Plan courses for consumers based on their requirements and budget. - Assist customers with class placement tests and student registration. - Customer service and assistance. - Record, handle, and report issues...


  • Ho Chi Minh City, Vietnam ILA Full time

    **Responsibilities**: 1. Training and Development - Conduct Workshop/Training for TA and Operation - Suggest courses to Academic/HO - Operation Officer and TA Development 2. Property management - Maintain the building (office, classrooms, corridors, lobby, stairs, lifts, WCs, etc) in proper conditions: tidy, clean and safe; - Maintain all facilities and...


  • Ho Chi Minh City, Vietnam ILA Full time

    **Responsibilities**: **1. Training and Development** - Conduct Workshop/Training for TA and Operation - Operation Officer and TA Development **2. Staff supervising** - Observe/monitor to make sure Operation Officer’s performance is accurate and professional; - Monitor to make sure Operation Officer follow policies, procedures, instructions, internal...


  • Ho Chi Minh City, Vietnam ILA Full time

    **Responsibilities**: **What You’ll Be Doing** **1. Training and Development** - Conduct Workshop/Training for TA and Operation - Operation Officer and TA Development **2. Staff supervising** - Observe/monitor to make sure Operation Officer’s performance is accurate and professional; - Monitor to make sure Operation Officer follow policies, procedures,...


  • Ho Chi Minh City, Vietnam Trung Tâm Tiếng Anh ILA Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - **Training and Development**: - Conduct Workshop/Training for TA and Operation - Suggest courses to Academic/HO - Operation Officer and TA Development - **Property management**: - Maintain the building (office, classrooms, corridors, lobby, stairs, lifts, WCs, etc) in proper conditions: tidy,...


  • Ho Chi Minh City, Vietnam Trung Tâm Tiếng Anh ILA Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Manage/Executive activities by advise from Trade Marketing Team such as: - Activation - Promotion - Channel development - Planning/Tracking/Reporting in line with Supervisor/Manager about budget for all activities - Optimize all executive at best performance - Balance local sales’s requirement...


  • Ho Chi Minh City, Vietnam ILA Full time

    **Responsibilities**: **1. Planning** - Plan and work with Regional Centre Director for weekly, monthly quarterly and yearly activities to drive sales and re-sales - Plan for monthly, quarterly, yearly to train/coach staff in department **2. New sales management** - Weekly and monthly sales and re-sales planning - Monitor sales and re-sales performance...

  • Operations Supervisor

    2 weeks ago


    Ho Chi Minh City, Vietnam Trung Tâm Tiếng Anh ILA Việt Nam Full time

    **Mô tả công việc**: (Mức lương: 15 - 20 triệu VNĐ) 1. Training and Development - Conduct Workshop/Training for TA and Operation - Suggest courses to Academic/HO - Operation Officer and TA Development 2. Property management - Maintain the building (office, classrooms, corridors, lobby, stairs, lifts, WCs, etc) in proper conditions: tidy, clean...

  • Operations Supervisor

    2 weeks ago


    Ho Chi Minh City, Vietnam Trung Tâm Tiếng Anh ILA Việt Nam Full time

    **Mô tả công việc**: (Mức lương: 15 - 20 triệu VNĐ) 1. Training and Development - Conduct Workshop/Training for TA and Operation - Suggest courses to Academic/HO - Operation Officer and TA Development 2. Property management - Maintain the building (office, classrooms, corridors, lobby, stairs, lifts, WCs, etc) in proper conditions: tidy, clean...


  • Ho Chi Minh City, Vietnam ILA Full time

    **Responsibilities**: - Prepare class material, stationery for teachers and TAs before the lesson - Manage class information and documents - Update parents/ students with course progress - Conduct surveys of parents and students' opinions for academic purposes - Academic counseling and assistance for students who have been re-enrolled. - Keep track and make...

  • Operations Supervisor

    2 weeks ago


    Ho Chi Minh City, Vietnam Trung Tâm Tiếng Anh ILA Việt Nam Full time

    **Mô tả công việc**: (Mức lương: 10 - 15 triệu VNĐ) **1. Training and Development** - Conduct Workshop/Training for TA and Operation - Suggest courses to Academic/HO - Operation Officer and TA Development **2. Property management** - Maintain the building (office, classrooms, corridors, lobby, stairs, lifts, WCs, etc) in proper conditions:...


  • Ho Chi Minh City, Vietnam ILA Full time

    **Responsibilities**: **What You’ll Be Doing** - Manage/Executive activities by advise from Area Activation Supervisor such as: Activation Promotion Channel development - Planning/Tracking/Reporting in line with Supervisor/Manager about budget for all activities - Optimize all executive at best performance - Balance local sales’s requirement with...

  • Operations Supervisor

    2 weeks ago


    Ho Chi Minh City, Vietnam Trung Tâm Tiếng Anh ILA Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - **Training and Development**: - Conduct Workshop/Training for TA and Operation - Suggest courses to Academic/HO - Operation Officer and TA Development - **Property management**: - Maintain the building (office, classrooms, corridors, lobby, stairs, lifts, WCs, etc) in proper conditions: tidy,...


  • Ho Chi Minh City, Vietnam Trung Tâm Tiếng Anh ILA Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - **Training and Development**: - Conduct Workshop/Training for TA and Operation - Suggest courses to Academic/HO - Operation Officer and TA Development - **Property management**: - Maintain the building (office, classrooms, corridors, lobby, stairs, lifts, WCs, etc) in proper conditions: tidy,...


  • Ho Chi Minh City, Vietnam ILA Full time

    **Responsibilities**: - Support clients on their customer experience and digital transformation journeys. - Lead delivery of engagements and take responsibility for project teams. - Present insights and recommendations enabled by strategic thinking, technical knowledge, and strong communication skills. - Build and maintain relationships between ILA and...

  • Operations Supervisor

    2 weeks ago


    Ho Chi Minh City, Vietnam ILA Full time

    **Responsibilities**: **1. Training and Development** - Conduct Workshop/Training for TA and Operation - Suggest courses to Academic/HO - Operation Officer and TA Development **2. Property management** - Maintain the building (office, classrooms, corridors, lobby, stairs, lifts, WCs, etc) in proper conditions: tidy, clean and safe; - Maintain all facilities...

  • Operations Supervisor

    3 weeks ago


    Ho Chi Minh City, Vietnam ILA Full time

    **Responsibilities**: **1. Training and Development** - Conduct Workshop/Training for TA and Operation - Suggest courses to Academic/HO - Operation Officer and TA Development **2. Property management** - Maintain the building (office, classrooms, corridors, lobby, stairs, lifts, WCs, etc) in proper conditions: tidy, clean and safe; - Maintain all facilities...

  • Operations Supervisor

    2 weeks ago


    Ho Chi Minh City, Vietnam Trung Tâm Tiếng Anh ILA Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - **Training and Development**: - Conduct Workshop/Training for TA and Operation - Suggest courses to Academic/HO - Operation Officer and TA Development - **Property management**: - Maintain the building (office, classrooms, corridors, lobby, stairs, lifts, WCs, etc) in proper conditions: tidy,...


  • Ho Chi Minh City, Vietnam ILA Full time

    **Responsibilities**: **1. Contract Management for Teachers and Teaching Assistants (TA)** - Manage the end-to-end contract management process for teachers and teaching assistants, including new contracts, renewals, and terminations. - Review employment contracts to ensure accuracy, compliance with company policies, and adherence to relevant labor laws and...


  • Ho Chi Minh City, Vietnam Trung Tâm Tiếng Anh ILA Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) **1. Planning** - Plan and work with CM for weekly, monthly, quarterly and yearly activities to drive sales and re-sales - Plan for monthly, quarterly, yearly to train/coach staff in department **2. New sales management** - Weekly and monthly sales and re-sales planning - Monitor sales and re-sales...