Executive Housekeeper- Melia Serenity Cam Ranh

2 months ago

Khánh Hòa, Vietnam Melia Hotels International Full time

**_“The world is yours with Meliá”_**

Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family

**Discover some of the benefits we offer**:

- **My MeliáRewards**: Participate in our exclusive loyalty program, enjoying unique benefits and advantages.
- **My MeliáBenefits**: Take advantage of flexible compensation and exclusive discounts on a wide variety of products and services, promoting an active and healthy lifestyle.

Be proud to belong to Meliá as we are proud of you

We are looking for **Executive Housekeeper - Melia Serenity Cam Ranh (pre-opening)**

**Mission**:
To ensure the smooth and efficient operation of the Housekeeping and Laundry Departments and all related guest services, achieving maximum guest satisfaction by providing the high standard of cleanliness and maintenance required by the hotel. Cost control; organize the work tasks, to control and distribute Shifts and Duties, conducting Training Sessions and to ensure the set Standard of Service are always met.

**Main Responsibilities**:

- Housekeeper has to be thoroughly familiar with the Hotel’s Policy and Procedure, “Knowing Your Product” booklet, Fire & Emergency Manual as well as Employee’s Handbook (House Rule).
- Supervises consistency of established quality standards
- To ensure that the furniture, fixtures and decoration in Guest Rooms are in perfect order. - To maintain the appropriate co-ordination with other Departments, especially Front Office and Maintenance Department.
- To ensure that cleaning products are used correctly
- Encourages constant training and being actively involved in training sessions.
- To conduct meetings to discuss problems and future plans, to give information and assignments.
- To organize and delegate to Linen Supervisor the distribution of Hotel Linen and Uniforms.
- Strict control systems of Master keys.
- Informing General Manager of any incidents that occur within the Department and Guest Rooms that require special attention.
- To delegate duties to concerned Supervisors to achieve optimum performance levels
- To control lost Property as per policy.
- Interview and performance review to be conducted by Supervisors first, with final approval from Housekeeper. To prepare appropriate from according to Human

**Requirements**:

- Fluent English & Vietnamese in both speaking and writting.
- College/University Degree
- Experience of at least 4 years in housekeeping management as an executive housekeeper, housekeeping director, or other similar position, 5-star hotel brand.
- Experience of having working in Hotels with high volume of operation both in accommodation and banqueting.
- Extensive knowledge of environmental services including detailed cleaning processes, laundry operation and a wide range of cleaning supplies, chemical and equipment.
- Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to guest’s satisfaction.

**At Meliá we are all VIP**

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.

Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, **VIP** **People.
- At Meliá Hotels International, we are committed to _**_equal opportunities between women and men_**_ in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally._
- We promote our commitment to _**_equality and diversity_**_, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that _**_diversity and inclusion among our employees are essential for our success as a global company_**_._
- Additionally, we support the sustainable growth of our industry through _**_a socially responsible team_**_. In this sense, our motto is "_**_Towards a sustainable future, from a responsible present_**_". Thanks to al our collaborators, we make it possible._

If you want to be “**Very Inspiring People**“, follow us on:
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