Senior Associate, Project Management, Spx Express

6 months ago

Ho Chi Minh City, Vietnam Shopee Full time

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Develop project management plan including setting project scope, timeline, cost and resource forecasting
- Analyzing financial data, including project budgets, risks, and resource allocation
- Corporate with other stakeholders and lead the development of the project and ensure that team members are carrying out their tasks efficiently while upholding the company's standards.
- Continuously evaluate projects and risks to ensure they are meeting company standards, achieve to project objectives, delivery milestones and quality
- Identify improvement opportunities with a structural and analytical approach to reduce the cost, improve productivity, enhance customer experience or expand business
- Propose new process or approach to sustainably reduce cost and grow business
- Create and maintain comprehensive project documentation

**Requirements**:

- More than 2 years of experience in positions related to Process Improvement, Project Management in large-scale companies is a plus.
- Proficient in planning, executing, controlling and closing projects and the ability to manage a project.
- Able to establish a new process or business approach to sustainably deliver expected business results.
- Strong and demonstrated ability to build lasting relationships with key stakeholders.
- Good time management skills and ability to multi-task.
- Can work independently, with high agile, and able to work in a dynamic work environment.
- Excellent communication skills.

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