Associate, User Experience

6 months ago


Ho Chi Minh City, Vietnam Shopee Full time

DepartmentMarketing- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityOur Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition and engagement. The Regional Brand and Growth Marketing team covers all aspects of online and performance marketing, which involve tracking and measuring data to better reach our users. Our local marketing teams work closely with the regional teams to localise and adapt strategies to increase brand awareness and acquisition in each market. Browse our Marketing team openings to see how you can make an impact with us.
- Coordinate with stakeholders (internal, external teams & partners) to ensure timely and high-quality delivery of the aligned initiatives/ activities.
- Draw up project plans and communicate effectively across multiple involved internal and external stakeholders to align on project objectives, timelines, and resource management
- Support team lead in conceptualizing and designing new initiatives to improve buyers/ sellers/riders' experience when using SPX service
- Manage content, control performance, and follow the sentiment of the rider community across channels
- Establish & streamline processes and identify appropriate indicators to monitor performance and progress
- Collect and analyze necessary data, tracking and monitoring project effectiveness & performance
- Research, consolidate information, and analyze market trends/ competitors’ activities to propose new initiatives

**Requirements**:

- At least 1 year of work experience, preferably in Marketing, Project Management, or other relevant experience(s).
- Good analytical skills and eyes for detail, assess risk and opportunity thoroughly and understand cause & effect system.
- Good communication skills, demonstrated project management skills, and have strong background in influencing multiple stakeholders.
- The target-oriented mindset drives the project performance.
- Proactive and portrait strong interest in joining the e-commerce industry.
- Good team player, positive attitude, and eager to learn in a fast-paced industry.
- Good command of English with strong stakeholder management and presentation skills.


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