Early Call Collections Line Coaching Team Leader

**Job brief** Your job as an QC & Training Supervisor is to ensure: - The quality of call center staff in professional compliance and bring satisfaction to customers. Through the test results, make recommendations to bring the highest operational quality efficiency. - Train call center staff to have appropriate skills and skills for the project to bring...

**Responsibilities**: - Utilize advanced negotiation skills to resolve delinquency issues. Provide financial solution by assisting customer with their debt obligation (e. g. offering rewrite program, settlement program).Utilize computer software to document calls, analyze customer problems, and seek resolution. Utilize all available tools and technology to...

**Mô tả công việc**: (Mức lương: Thỏa thuận) FinAccel is a fun, fast growing company with lofty ambitions. Starting with instant ecommerce financing, we are on a goal to disrupt unsecured lending in Southeast Asia, one of the fastest growing economic regions globally. Our first product, Kredivo, which integrates at merchant checkout, qualifies...

**Mô tả công việc**: (Mức lương: Thỏa thuận) FinAccel is a fun, fast growing company with lofty ambitions. Starting with instant ecommerce financing, we are on a goal to disrupt unsecured lending in Southeast Asia, one of the fastest growing economic regions globally. Our first product, Kredivo, which integrates at merchant checkout, qualifies...

**Gratitude Inc**. is a leading professional HR Tech Recruitment firm specializing in the recruitment of permanent, contract and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam and USA for now. We are a Direct Sourcing Partner Company of the different top companies. We are...

The Collections Specialist performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in...

**What We Can Offer**: Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements - Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly -...

Managing an Inbound team comprises of Team Leaders, Trainer, QA and CS agents in all aspects of a call center context. Managing an Inbound team comprises of Team Leaders, Trainer, QA and CS agents in all aspects of a call center context. Supervising a dynamic team to support transcosmos’ Client managed services to team members through rostering,...

**Technical Support Team Leader**: iTechWX Vietnam - Ứng Tuyển Team Leader English - Đăng nhập để xem mức lương - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 2 giờ trước **Mô Tả Công Việc**: 1. Provide technical consultation for team members to help team members solve cases...

-Job Advert Details Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

**Ensure all staffs are well trained & go-live with the skills smoothly executed & follow their daily **operation workflow.** **✔ Performance management: career counseling, coaching, performance development, 1:1's** **mentoring, Team huddle, Ops calibration etc... to make sure the team achieve the glide goal.** **✔ Handle client issues throughout the...

Invest Talent is supporting a client in Call Center for pharma and medical seeking a highly skilled Call Center Manager with the following information: **Responsibilities**: - Responsible to the Project Director of the Call Center for all activities within the scope of the Customer Service Call Center, ensuring adherence to company processes and...

**Phúc Lợi**: - Bảo hiểm - Phụ cấp - Chăm sóc sức khỏe - Đào tạo - Tăng lương **Mô Tả Công Việc**: - Kiểm tra chéo hoạt động của nhóm thu hồi nợ tại nhà thông qua : cuộc gọi & các tiêu chí cuộc gọi, thực địa theo tiêu chí thực địa, hệ thống GPS được chỉ định bởi...

Fulltime working in HCMC, Vietnam - 5+ years of relevant experience, working in Call Center or BPO Companies - English at business level ✔ Managing team comprises Team Leaders, Trainer, QA and CS agents in all aspects of a call center context. ✔ Supervising a dynamic team to support transcosmos’ Client managed services to team members through...

How far out of the box are you willing to step up? At FWD Vietnam we offer unique opportunities within the insurance industry that are supported by an attractive rewards and recognition scheme. Lead team Partnership Quality Assurance in developing and deploying initiatives for monitoring and improving sales quality of Partnership Distribution channel. THE...

There is more than a billion people in Asia that do not have access to mainstream financial services! At the same time, most of them have an incredible amount of valuable digital footprint in their mobile devices, online presence, social media, everyday apps & many other sources. **Enter Jeff, loan broker for the unbanked**. We are on the way to build a...

Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000...

**_Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you....

**[LONG AN - BEN LUC]** **MARKETING TEAM LEADER** **$1000 (NEGOTIABLE)** **Company bus: Thủ Đức, Tân Phú, Bình Tân** **Product : Animal Feed** ------------------- - Manage and update company’s website, official SNS account. - Collect feedback and analyze customer’s needs. - Research and analyze marketing-related measures from competitors. -...

The **Call Center Manager** will be responsible for overseeing the daily operations of the OTA customer service center. This role requires strong leadership, operational management, and customer experience enhancement skills to ensure service excellence in a high-paced, digital travel environment. **Key Responsibilities**: **1. Team Leadership & Management...