Head of Digital Platform Partnership

4 days ago


Ho Chi Minh City, Vietnam AIA Full time

FIND YOUR 'BETTER' AT AIA
- We don’t simply believe in being ‘The Best’. We believe in better - because there’s no limit to how far ‘better’ can take us._
- We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives._

If you believe in better, we’d love to hear from you.

About the Role

We are looking for Head of Digital Platform Partnership who leads the market DPP cross-functional team (CFT) to bring innovative and relevant propositions to our partners’ platforms and achieve at-scale lead acquisition. Create execution plans that enables the meeting of goals set for the partnerships including developing the required propositions, user experiences and promotional activities.

Report to: Chief Partnership Distribution Officer

Location: HCMC

Function: Partnership Distribution | Department: Digital Platform Partnership

Role: Managerial

Roles & Responsibilities:
1) Establish the CFT’s mission and prioritize the CFT priorities
- Regularly gather and synthesize feedback from the CFT members on current initiatives, provide both strategic and tactical direction for the CFT based on collective business intelligence
- Develop and track activities that deliver short and long term financial and commercial strategies that contribute to the channel’s objectives
- Stay abreast of competitive business intelligence and ensure that AIA is building differentiated, customer-centric propositions and platforms that address customer needs

2) Manage & develop relationship with Partners
- Ensure that all commercial agreements are well managed and delivered
- Identify ways to continuously strengthened our relationships and deliver win-win outcomes
- Nurture relationship with new partners who bring synergies to the AIA DPP strategy

3) Monitor and act upon financial results of the channel
- Review the monthly financial reports of the channel and compare to our planned targets for each of the partnerships, make data-driven decisions on where to prioritize our resources
- Balance the test-and-learn approach with fiscal discipline regarding marketing spend and proposition economics

Job Requirements:

- Bachelor’s degree in relevant majors
- Minimum of 10 years' banking/insurance experience, with at least 2 years in direct-to-customer distribution including digital channel
- Sound knowledge of insurance business, distribution channels, product development and processes
- Experience working with cross-functional teams, and ability to influence peers
- Experience in marketing strategy formulation and budget management
- Proven team management experience and P&L responsibility
- Excellent communication and presentation skills in English and Vietnamese.
- Must have experience in developing and executing business cooperation models with external partners from ground.
- Clear strategic thinker
- Entrepreneurial and Growth mindset
- Connect and demonstrate AIA’s Leadership Essentials: Clarity, Courage and Humanity.
- Excellent command of English and Vietnamese, both written and oral.
- Special requirements: Customer centricity mindset; very strong in influencing, verbal communication and presentation skill set
- Creative Problem Solver
- Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives._



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