IT Helpdesk Engineer

1 week ago


Ho Chi Minh City, Vietnam Công ty Orient Software Development Corporation Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Provide technical assistance and support users in queries and issues related to computer systems, software, hardware, and networking.
- Set up the necessary computers & IT devices and ensure they always function well as expected.
- Resolve issues including troubleshooting hardware, software, and networking issues.
- Support team members in tasks related to IT department and its management.
- Maintain computer systems and act as support if any system goes down.
- Responsible for PC’s, Printers, Servers, and related equipment (monitor, keyboard, mouse, hard drive, etc.).
- Maintain user PCs, including upgrades and configuration as needed.
- Assist with onboarding of new users.
- Keep inventory of all equipment, software, and license users.
- Install, configure, and upgrade PC software.
- Report to your direct manager as required.

**Chức vụ**: Nhân viên/Chuyên viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Attractive salary based on your performance.
- Annual 13th month salary.
- Dedication bonus goes up to 40% monthly salary.
- Project bonus will be paid twice a year.
- Premium healthcare insurance, Annual health checks up.
- Breakfast are available at office in early morning and snack in late afternoon.
- Team building allowance.
- Annual Company team building trip.
- Clubs (Football, Badminton, Swimming, Chess, Music band).
- Exclusive training programs for all staff in technical, soft skills and process.
- English class.
- Technical clubs.
- Marriage allowance, having newborn baby allowance, bereavement allowance.

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- College or University degree in IT related field.
- At least 1 year of experience.
- Good knowledge of Local-Area-Networking, Wide-Area-Networking, Virtual Private Network, Firewall, Anti-Virus solution.
- Familiar with hardware troubleshooting, repairing and maintaining server, PC, networking equipment, other IT related equipment’s (telecom, mobile...).
- Ability to learn new technologies/knowledge.
- Teamwork oriented and willing to work under pressure.
- Strictly follow IT processes.
- Ability to work with basic shell scripts/programming languages to improve the efficiency of the IT processes/systems.
- Have Certificates: MCSA, MCSE, LPI, CCNA is highly preferred.
- Be able to communicate in English.
- Proactive, friendly, and high responsibility.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: IT Helpdesk,IT Support

Trung cấp - Nghề
Không yêu cầu


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