IT Collaboration Manager

7 days ago


Hanoi, Vietnam Aloha Consulting Group Full time

Assure meeting the demand of committed availability for infrastructure services.
- Provide requests to assure that new or updated/modified services meet the committed availability.
- Proactively maintain and improve the availability of infrastructure services and its stability as well.
- Build and keep continuously operational plan up to infrastructure services
- Join in Change Advisory Board (CAB) if necessary
- Operate and deploy the solutions relating to infrastructure technology.
- Ensure compliance with the standards of identification for types of objects, environment, life cycle, versions
- Manage and maintain system profile, equipment, deployment and operating models and operational procedures
- Provide resource requests for updated or newly supplementary IT services
- Keep overall report up intended for the operation using the productivity of IT infrastructure and its trends.
- Supply the timely assessment of implemented change impacting on the infrastructure and services.
- Communicate with relevant stakeholders when there are any problems causing changes to requesters and executors.
- Take responsibility for standardizing and maintaining the operating system standards, software list and relevant version periodically
- Operate and maintain IT Services
- Cooperate with other units to investigate, assess, troubleshoot, determine negative and positive trends and solutions. Bring corrective actions out
- Actively distribute the resources aiming to support daily operations and projects as well



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