Import Executive

7 months ago

Ho Chi Minh City, Vietnam Bolloré Logistics Vietnam Co. Ltd Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)

Manage Relationship with Customer and Internal network
- Secure implementation of new and/or complex traffics, with FO and MO teams, through SOPs and Traffic Analysis
- Manage day-to-day operational relationship with the customer by providing to clients and network any relevant information (positive / negative) regarding the operations
- Be the first point of contact for the other COSs regarding any traffic related to their organization
- Inform the Customer Sales Support (CSS) in case of any issue related to:

- Customer profile: SOP - Traffic analysis, etc.
- Customer Relationship: Contracts, shipment status, service, service level, etc.

Monitor Execution
- Monitor the complete (End-to-End) execution of the Transport Orders, and troubleshoot if/when needed
- Monitor Data quality, and participate actively to its improvement with the other MO roles

Execute Transport Orders in the TMS according to SOPs
- Check all required documents and secure compliance: Commercial invoice, packing list, AWB/OBL, cargo compliance (e.g. nature, geography, party)
- Perform the transport plan according to CES’s instructions, or through alternative solutions, should the instructions not be applicable
- Optimize possible consolidations/deconsolidation when/if possible
- Produce documentation according to customer profile and country specifics
- Organize pre and post-carriage
- Secure up-to-date creation of information in the TMS: Tasks, milestones, events, deviations and any other relevant information, to guarantee the correct execution of shipment, and data quality according to customer SOP and internal standards
- Control detention and demurrage risks

Network Interactions
- Coordinate with Customer Operation Support (COS) in case of operational issues on productivity
- Coordinate with Customer Expert Solution (CES) in case of amendment of solution if needed
- Possibly coordinate with BPO, SSC and HUB to complete execution

Third Parties interactions
- Coordinate with Carrier/airline in case of operational issues or change schedule.
- Access on airline/carrier’s / airport/ portwebsite for tracking and tracing status of consignment.
- Access on VNSW for manifest declaration.
- Produce NOA, eDO, Request execution to road deptdispatch to Customer/ hand over to other dept.
- Access on airport / seaport / CFS’s system for creating eDO.

Manage Invoicing
- Perform auto rating:

- If error is identified, amend rate and escalate issue to auto rating accountable
- Post and send customer invoice according to customer SOP and internal standards
- Produce, collect, store necessary documents to support the invoice
- Assist Accounting teams in case of invoicing discrepancies

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Competitive salary, 13th month salary & Performance bonus (up to 2.5 months salary)
Healthcare premium program
Training opportunities (internal, external, overseas). English, French & Yoga class

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- Preferably Diploma in Logistics or Bachelor in Logistics & Supply Chain
- At least 2-3 years of experience in Transportation / Logistics in a fast paced environment
- Knowing Cargowise one is an advance
- Sound knowledge in all aspects of transport in relation to Freight Forwarding
- Ability to work independently and within a team environment
- Basic understanding of invoicing procedures in relation to transport
- Excel & Microsoft Office knowledge
- Strong analytical skills /communication skill
- Meticulous, organized & able to multi-task

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Thương Mại Quốc Tế,Xuất Nhập Khẩu

Trung cấp - Nghề
Không yêu cầu

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