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Head of Product

4 months ago

Hanoi, Vietnam CÔNG TY CP THỜI TRANG YODY Full time

**JOB DESCRIPTION - HEAD OF PRODUCT**

**Position Details**
Position Title**:Head of Product**
Department: E-commerce
Campus Location: Hanoi Capital, Vietnam
Level: 5

**About Company**
YODY is a fashion company founded by Vietnamese in 2014, so far YODY has 250+ stores nationwide, 7 offices (Hanoi, Hai Duong, Da Nang, Ho Chi Minh), and 2 manufacturing factories.
The scale of about 5000+ employees.

With the mission: bring Vietnamese fashion brands with good materials, and good services to customers in regions, regions of Vietnam and the world. Building a YODY community with a full and happy life. All YODY members are in a state of readiness and working every day to realize their desired goals.

**Summary Dept**
As a team to orient, design and develop Yody's Ecommerce platform, moving towards

Omnichannel strategy in 2024 - 2025. Responsible for all features and availability of the Yody web/app for an outstanding and seamless customer experience.

**Summary Position**
The Head of Product is the chief architect of the web/app platform (yody.vn), responsible for selecting and deciding on features, product roadmap, and how to present and optimize the touch points on the web/app according to the customer journey to meet the needs of customers—company strategy on e-commerce and omnichannel.

This is also a person who has an overview and the ability to coordinate well with the Sales
& Marketing team, operations, IT... and offer features, continuously improve and develop products to improve responsiveness, the satisfaction of the objects:
1. Customer YODY
2. YODY Internal
3. The company

At the same time, it ensures that product development is always connected, inherited with the entire company system, and in the right direction, time, and budget.

**Key Responsibilities**

1. Product shaping: Identify required features and functions, devise product development strategies, and accelerate the product development process.
2. Product lifecycle management: Manage the entire product lifecycle, from inception to termination, to ensure the product meets technical, competitive and business requirements.
3. Product design: Build a product roadmap, participate in product design to ensure that the product meets customer requirements and achieves the company's business goals.
4. Product development: Promote the product development process to create new products and improve existing products to meet customer needs.
5. Product Marketing: Devise the right marketing strategy and create marketing campaigns that meet customer requirements to ensure that the product is effectively promoted and reached to the right audience. customer image.
6. Product launch: Manage the product launch process to customers to ensure that products are delivered on schedule and of high quality.
7. Customer care: Ensure that the end user is well taken care of, answering questions and offering solutions when having problems with the product.
8. Process and improvement: Proposing and improving internal and interdepartmental working processes related to the development and continuous optimization of product operation.
9. Team building & training: Orientation, recruiting team. Professional training for personnel in the product development team.

**Key Requirement**
- Bachelor's Degree in Technology/Engineering/Computer Science, business, marketing
- Experience: at least 3 years in a similar position, managing teams from 10 employees
- Have been in charge of at least 1 successful product launch and stable operation
- Priority: have REAL experience in the e-commerce field or have worked in a similar position at
Tiki, Shopee, Momo, retail chains... and B2C platforms with a large number of users
- Knowledge and skills
+ Knowledge of Agile methodology and project management
+ Ability to think strategically and manage risk
+ Ability to improvise and adapt to the team environment
+ Good problem-solving, problem-solving, and decision-making skills
+ Professional training skills in product development

**Working time and place**:

- Work from Monday to Saturday/week
- Add: No. 90 Nguyen Tuan Street, Thanh Xuan District, Hanoi Capital, Vietnam

**Benefits for you**:

- WIN - WIN income/bonus philosophy: get on the boat to conquer the big sea, divide fish at the end of the year:
+ Year-end bonus: 1-3 months of income
+ ESOP bonus policy according to Level 5
- The company is a school: The company pays 100% of internal/external courses
- Different corporate culture: Service culture, young and dynamic environment, many opportunities for promotion
- And other policies and benefits:
+ Working office hours, Sunday off, 12 days of annual leave
+ Pay insurance when officially according to regulations
+ Free lunch allowance at the company.
+ Provide computers for work according to regulations
+ Being able to celebrate birthdays, travel 1-2 times a year, enjoy special treatment policies from the company

**Connect with the Talent Acquisition team**

LinkeIn: Mac Hong Thuy
Phon