Guest Service Center Agent/operator/nhân Viên

4 months ago


Ho Chi Minh City, Vietnam Khách sạn Sheraton Sài Gòn Full time

**Mô tả công việc**:
(Mức lương: 8 - 12 triệu VNĐ)
- Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates.
- Align your working practices and conduct with Sheraton Saigon Grand Opera Hotel’ Vision; consistently strive to meet and exceed the expectations of both internal and external guests.
- Handle multiple calls by prioritizing and informing callers in accordance with the hotel standards.
- Be fully conversant and efficient in the operation of switchboard and other related equipment, such as paging system, two-way radios, emergency phones, call accounting, guest room equipment operations and hotel channels.
- Deal with all guest requests promptly, taking personal responsibility to ensure guest satisfaction.
- Convey information, facsimiles and messages to appropriate personnel in a timely and efficient manner.
- Effectively communicate and liaise with associates on all levels, understanding the importance of teamwork within hotel operations.
- Demonstrate thorough knowledge of and actively sell all products, services and special events within the hotel.
- Handle restaurant bookings promptly and efficiently, whilst promoting in-house facilities.
- Be aware of facilities and points of interest within Ho Chi Minh City and surrounding areas to assist with any guest inquiries.
- Be familiar with all room types, availability, rates, group movements and billing, daily events, promotions, VIP’s and Guest History guests.
- Coordinate with Room Service menu availability to ensure guest satisfaction.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Competitive salary and benefits
- 12 annual leaves
- Annual health check
- 24/24 personal accident insurance
- Free duty meals and free parking
- Free uniform, including laundry service
- Professional training and working environment
- Long term career opportunities
- Other benefits for associate from Marriott

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- Good communication skills in English
- At least 1 year experience in a similar role
- Able to work shifts, night shift

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Tổng Đài Viên

Trung cấp - Nghề
Không yêu cầu


  • Guest Service Agent

    4 days ago


    Thành phố Hồ Chí Minh, Vietnam AccorHotel Full time

    **Company Description** ibis Saigon South Hotel Economy hotel for business and leisure "Welcome to Ibis Saigon South. Our Team and I are here to serve you from the heart and make your stay pleasant." YANG Chris, Hotel Manager Ibis Saigon South is conveniently located few steps from Saigon Exhibition & Convention Center (SECC) with its easy access to Ho Chi...


  • Ho Chi Minh City, Vietnam Khách sạn Sheraton Sài Gòn Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates. - Align your working practices and conduct with Sheraton Saigon Hotel and Towers’ Vision; consistently strive to meet and exceed the...


  • Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 23125700 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Saigon Hotel & Towers, 88 Dong Khoi Street, Ho Chi Minh City, Ho Chi Minh, Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Answer, record, log, and process all guest calls, requests,...


  • Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 23155568 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Hi Chi Minh, Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and personal...

  • Guest Service Agent

    4 months ago


    Ho Chi Minh City, Vietnam Holiday Inn & Suites Saigon Airport Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - **Chức vụ**: Nhân Viên/Chuyên Viên **Hình thức làm việc**: Toàn thời gian **Quyền lợi được hưởng**: - Bachelor’s degree / higher education qualification / equivalent in Hotel Management - 1 or more years in Front Office/Guest Services role - Must speak Vietnamese...


  • Ho Chi Minh City, Vietnam Vinpearl Landmark 81, Autograph Collection Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Supervising and managing guest services center section. - Accountable for performance of section of GXP champion. - Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. - Receive, record, and relay messages...

  • Call Center Agent

    3 months ago


    Ho Chi Minh City, Vietnam Khách sạn Sheraton Sài Gòn Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates. 2. Align your working practices and conduct with Sheraton Saigon Hotel and Towers’ Vision; consistently strive to meet and exceed the...

  • Guest Services Agent

    4 months ago


    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 23155566 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Hi Chi Minh, Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room...

  • Guest Service Agent

    4 months ago


    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 24042423 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Saigon Hotel & Towers, 88 Dong Khoi Street, Ho Chi Minh City, Ho Chi Minh, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...

  • Guest Services Agent

    3 months ago


    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 23107041 **Job Category** Rooms & Guest Services Operations **Location** Vinpearl Landmark 81 Autograph Collection, 720A Dien Bien Phu Binh Thanh district, Ho Chi Minh City, Viet Nam, Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs,...

  • Guest Services Agent

    4 months ago


    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 23141591 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Riverside Hotel Saigon, 8-15 Ton Duc Thang Street, Ho Chi Minh City, Ho Chi Minh, Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments,...

  • Guest Services Agent

    4 months ago


    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 23138086 **Job Category** Rooms & Guest Services Operations **Location** Vinpearl Landmark 81 Autograph Collection, 720A Dien Bien Phu Binh Thanh district, Ho Chi Minh City, Viet Nam, Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs,...

  • Guest Services Agent

    3 months ago


    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 24070784 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Riverside Hotel Saigon, 8-15 Ton Duc Thang Street, Ho Chi Minh City, Ho Chi Minh, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room...

  • Guest Services Agent

    4 months ago


    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 24065860 **Job Category** Rooms & Guest Services Operations **Location** Vinpearl Landmark 81 Autograph Collection, 720A Dien Bien Phu, Binh Thanh district, Ho Chi Minh City, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins,...


  • Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 24063713 **Job Category** Rooms & Guest Services Operations **Location** Le Meridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Follow all company policies and procedures; ensure uniform and...

  • Guest Service Agent

    6 days ago


    Thành phố Hồ Chí Minh, Vietnam Marriott International, Inc Full time

    **Job Number** 24167177 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Riverside Hotel Saigon, 8-15 Ton Duc Thang Street, District 1, Ho Chi Minh City, Ho Chi Minh, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all guest check-ins, check-outs,...

  • Customer Service Agent

    4 months ago


    Ho Chi Minh City, Vietnam JLL Full time

    JLL supports the Whole You, personally and professionally. JOB SCOPE Customer Service Agent will be responsible for all day to day operation of the Front Desk area as well as the Lobby area. Customer Service Agent is the communication bridge between Residents and the Property Management. RESPONSIBILITIES Receive and transfer telephone calls from outside...


  • Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 24062748 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Saigon Grand Opera Hotel, 88 Dong Khoi, Ho Chi Minh City, Ho Chi Minh, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Anticipate guest’s needs through observation and offer...

  • Call Center Agent

    3 months ago


    Ho Chi Minh City, Vietnam IDP Education Ltd Full time

    **Career Opportunities at IDP Education**: **_ (Ho Chi Minh Office)_**: IDP Education Pty Ltd (IDP) is a global company offering student placement and English language testing services. Using its network of over 80 student offices in 25 countries, IDP places international students into educational institutions of Australia, UK, United States, Canada and New...

  • Guest Service Agent

    3 months ago


    Ho Chi Minh City, Vietnam Khách sạn Sheraton Sài Gòn Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - To uphold the brand standards and to be responsive to the instructions of Guest Service Supervisor. The role of the Receptionist will be to accommodate the requests and needs of all guests. The Receptionist will be required to greet and assist guests for their registration, make recommendations,...