Guest Services Center Supervisor

6 months ago

Ho Chi Minh City, Vietnam Vinpearl Landmark 81, Autograph Collection Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Supervising and managing guest services center section.
- Accountable for performance of section of GXP champion.
- Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension.
- Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction.
- Provide information to guests about room features, property amenities, and local areas of interest.
- May process room service orders, answer questions on menu selection and record transactions in point-of-sale system.
- Assist guests with accessing internet and guestroom entertainment.

**Chức vụ**: Trưởng nhóm/Trưởng phòng

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Competitive salary & Service charge
- 12 annual leave days per year
- 05 working days per week - 2 days off per week
- To be entitled to the prescribed insurance, including health insurance, social insurance, and unemployment insurance.
- 13th salary month.
- Training and career development by MARRIOTT INTERNATIONAL.
- Employee discount rates for Room and F&B at Marriott Hotel.

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
Education High school diploma/G.E.D. equivalent
Related Work Experience At least 1 year of related work experience

Supervisory Experience

No supervisory experience is required

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Giám Sát Dịch Vụ,Hành Chính/Văn Phòng,Lễ Tân (Receptionist),Nhà Hàng/Khách Sạn

Trung cấp - Nghề
Không yêu cầu

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