Tikinow Associate Manager, Outbound Management

7 months ago


Ho Chi Minh City, Vietnam TIKI.VN Full time

Tiki has a laser-like emphasis on expanding its product line to better serve its customers. This is not unrelated to our overall objective, which is to increase consumer satisfaction and convenience._
- As a member of the TikiNOW Smart Logistics team, it is our duty to spearhead key initiatives that will enhance Tiki's efficiency in managing their inventories, fulfilling orders, accelerating deliveries, and selecting the most cost-effective investments. Since more customers have more options, managing and optimizing things becomes more difficult, we must admit that this is our new problem._
- We are seeking for a Associate Manager, Outbound that will stand by our side and accept responsibility for our business._

**What you’d contribute**:

- Lập kế hoạch, đặt ra mục tiêu hàng tuần, tháng, quý về chỉ số năng suất lấy hàng, đóng gói đơn hàng, chỉ số ontime ExSD cho team cùng thực hiện; / Planning, set target for pick, pack such as UPH, ExSD.
- Lập kế hoạch để phân bổ headcount của bộ phận trên cơ sở Forcecast hàng ngày, hàng tháng, đảm bảo tối ưu hóa lực lượng xử lý đơn hàng đúng timeline; xử lý triệt để các đơn hàng còn chưa đảm bảm đúng timeline; / Allocate resources base on the forecast daily basic, weekly, and monthly to maximum effectiveness. Manage backlog or issue of order.
- Lập kế hoạch bố trí headcount, phương án đề nghị hỗ trợ trong những ngày campaign của Công ty; / Prepare resources for big campaign.
- Giám sát và quản lý các hoạt động của nhân viên xử lý đơn hàng trong kho theo đúng quy chuẩn đã được ban hành; kiểm tra việc lưu trữ hồ sơ của bộ phận về hoạt động xử lý đơn hàng; /Supervise and manage activities, check, or audit documents storage and handling properly.
- Lên kế hoạch nhận và luân chuyển hàng tới các kho từ nhà cung cấp theo lịch trình và đúng timeline; / Planning for transfer stock from/to the warehouse base on given date or timeline.
- Lên kế hoạch và phân bổ nhân lực để xử lý phiếu, xuất trả hàng cho seller; / Planning and allocate resources properly to fulfill BPOR for seller.
- Phối hợp với các bộ phận nhập hàng, ICQA để tối ưu hóa lượng nhân lực và hỗ trợ lẫn nhau trong quá trình xử lý đơn hàng; / Coordinate with related team such as IB, ICQA to optimize the resources.
- Kiểm tra, giám sát và đánh giá kết quả 5S của các nhân viên phụ trách khu vực, kệ hàng đảm bảo việc duy trì thực hiện tốt theo ngày; / Check, supervise and assess 5S performance in daily basic.
- Lên kế hoạch, phân bổ, ban hành quy định sử dụng trang thiết bị, dụng cụ để xử lý đơn hàng cho toàn bộ nhân viên; kiểm tra việc sử dụng, và đánh giá kết quả hàng tháng; / Planning, allocate, publish internal rule to manage devices.
- Duy trì, liên tục cải tiến quy trình quản lý trang thiết bị dụng cụ, quy trình xử lý đơn hàng, quy trình 5S để nhân viên thực hiện; / Maintain continuous improvement the processes, equipment.
- Quản lý, giám sát việc đặt hàng vật tư, quy cách đóng gói giảm thiểu chi phí đóng gói;/ Manage packaging material, packing method to save MCPO
- Xây dựng quy trình và cải tiến quy trình đóng gói, các bài học 1 điểm thực hiện training cho nhân viên hàng tuần, review các vấn đề đạt được và không đạt được để cùng team cải thiện;/Build process and kaizen packing process, one point lesson training in weekly, review meeting.
- Các nhiệm vụ khác theo sự phân công của quản lý trực tiếp./ Perform other duties and special projects as assigned

**What you’d have to succeed for the role**:

- Ít nhất 3 năm kinh nghiệm liên quan với 2 năm kinh nghiệm giám sát./ At least 3 years related experience in receiving with 2 years supervisory experience preferred
- Có kinh nghiệm quản lý lực lượng lao động tăng trong thời điểm mùa cao điểm
- Experience with a contingent workforce during peak seasons
- Có khả năng xử lý các ưu tiên thay đổi và sử dụng khả năng phán đoán tốt trong những tình huống căng thẳng.
- Ability to handle changing priorities and use good judgment in stressful situations
- Có mong muốn phát triển sự nghiệp lâu dài qua các nhiệm vụ trong hệ thống TTVH trên toàn quốc.
- Interest in long-term career development through assignments in multiple FCs across the nation_._

**What we love to offer**:

- Attractive package + immediate healthcare insurance
- Full paid during the probation period
- Social insurances contributions paid on full salary
- Be coached by experienced & inspirati



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