Manager, Product Management
4 weeks ago
Strategy and Planning:
- Managing operational product management agenda: Lending of Consumer Banking
including: product planning and designing, product execution, product performance
management, product grandfathering.
- Participating in the product strategy forming with Product head for the areas of products in
charge, define features, pricings and offers of the consumer banking products under the
bank’s new digital banking approach.
- Develop and maintain the framework to measure and monitor product portfolio
performance.
Product and Business Performance
- Establishment and management of key personnas for Digital Banking products in the
Digital Attacker project.
- Provide quality, written content of product requirement documentation and materials
- Be responsible for product pricing, margin, and undertake the financial models for the 5
- year and annual budgets and P&Ls of Lending products that is in charge.
- Monitor and actively manage the overall product portfolio, including liaising with Risk team
to manage product exposure, risk indicator, and implement risk policy enhancement
- Liaising with Partnership Product team in planning, budgeting and executing the launching,
marketing and distribution of consumer banking product suite.
- Work with Digital Delivery and Technology to design product flow, develop product core
system, managing the end-to-end testing/ UAT of core system upon product feature
launching
- Coordinate with Operations to design and be responsible for end-to-end operation
processes of each product in the product suite focusing on seamless and frictionless user
journey and best possible user experience.
- Establishing the product report framework including regular product performance reports
and descriptive, predictive and prescriptive analytic reports for each product in the suite
and overall product portfolio.
- Work with relevant departments to design and oversee delivery of product training
Teamwork
- Responsible as a team member to support Product Head for building a best digital bank products embedding conventional banking product soundly onto digital platform.
- Participating to build and maintain a work environment for the Product Management team that drives results and positively energise and challenges team member for high performance culture
- Work closely with Technology and Digital Delivery team, Risk and Compliance as appropriate to enact product systems and process set up/ continuous enhancement
- Cultivate an environment that supports diversity and reflect CIMB brand and culture.
Regulatory Compliance
- Responsible for the compliance and regulatory aspect of each product in the suite and portfolio in charge.
**Requirements**:
Banking / Finance / Business degree and equivalent functional experience
3-5 years' experience in consumer banking or retail banking product management in a well established foreign bank or local joint stock bank or consumer finance company
Technical/Functional skills
- Product management skill
- Project management skill
- Knowledge of agile development and sprint methodology
- Financial forecast and modelling skill
- Business planning skill
- MIS, reporting and analysis skill
- Market analysis and SWOT analysis skill
- Business analysis skill
- Personna conceptualizing, designing and building skill
- Knowledge of Vietnam banking industry and macro-economy environment
- Knowledge of lending core system/ platform
- Knowledge of regulation framework of digital lending product.
- Good at English and Vietnamese (writing and verbal communication)
Personal skills
- Presentation skill
- Inter-personal skill
- Conflict handling skill
- Problem solving skill
- Analytical skill
- Critical thinking/ reasoning
- Communication skill
- Time management skill
- Negotiation skill
- Motivated and energetic
- Strong written and verbal critical reasoning
- Result oriented
- Able to focus attention on detail
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