Quality Manager

3 months ago


Việt Nam, Vietnam Trelleborg Sealing Solutions (TSS) Full time

**1. Summary of the role**:
This job description details the responsibilities of the TSS Long Thanh Quality Manager, reporting directly to the General Manager. The main responsibilities of the role include:

- Ensure all Quality Control and Quality Assurance activities are supported and continually reviewed in relation to improvements in Quality, cost and delivery goals.
- Manage the Product Verification team to ensure the manufactured product meets visual and dimensional specifications.
- Assist in supporting the business development teams to ensure new product introductions are successful.

**2. Tasks and Responsibilities**:

- Ensure adherence and compliance in order to maintain accredited systems required by the business and its customers i.e. ISO 9001:2015, ISO 16949:2009, ISO 14001:2015.
- To manage the delivery of FAIRs, 3.1s, Inspections Plans or any other certification requirements specified by customers.
- Participate as a key stakeholder in the reviewing of engineering designs to contribute quality requirements and considerations (e.g. quality lead in APQP, FMEA processes). Assists product support areas in gathering and analysing data.
- To co-ordinate the response to internal escapes and customer complaints, driving improvements and preventative actions through 5Y and 8D processes.
- To work with the purchasing department to ensure suppliers meet quality expectations and to address supplier quality issues.
- Manage the Product Verification activities to ensure that product is inspected in accordance with the correct prioritisation and within the timescales required to support On Time Delivery (OTD).
- Appraisal performance of team members to develop and improve individuals.
- Liaising with other TSS Quality teams to support industry specific requirements and expectations.
- Develop and lead the schedule for internal and external audits.

**3. Education and Experience**:

- A technical degree or equivalent is desirable.
- Minimum of 5-7 years related experience, including experience of working closely with design engineering functions and production functions.
- Demonstrated increased responsibility level throughout career, including management of multidisciplinary teams.

**4. Competences**:

- Ability to build and sustain good relationships with a range of internal and external stakeholders
- Openness to work with international individuals and be involved in interdisciplinary collaborations
- Be self-motivating and able to work with minimum supervision when required
- Well organized, good time management. Able to meet deadlines
- Good leadership and stakeholder influencing skills
- Knowledge of manufacturing processes
- Strong analytical and problem-solving skills
- Strong IT skills (good familiarity with MS packages, able to use ERP systems)
- Appropriate knowledge of relevant Safety and Environmental regulations and procedures.

**5. Key Interfaces and Stakeholders**:

- Customers (TSS, External Customers)
- Suppliers (e.g. Raw Materials, Compounders, Test Houses)
- TSS Long Thanh. All Departments
- TSS Group colleagues

**6. Geography to cover and travel requirements**:

- This position is largely based at TSS Long Thanh however, the role will include the need to travel overseas occasionally.
- There will also be some, occasional, travel within the UK.

**7. Behavioral Characteristics**:

- Set an example by actively contributing to departmental and company goals
- Take initiative with respect to personal development, seeking additional training or direction, as needed
- Build quality into work. Ensure processes are consistent with the company quality objectives
- Make suggestions for improvements in areas of cost management, processes and quality
- Able to work well as part of a team
- Must be able to work independently, accurately and efficiently


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