[district 1, Hcmc] Operation Manager

3 weeks ago

Ho Chi Minh City, Vietnam Eurofins Vietnam Full time

Company Description

Eurofins Scientific is an international life sciences company which performs more than 400 million tests each year within its 800 laboratories across over 50 countries with more than 48.000 staff (expected 5 billion Euros revenue in 2020).

As a world leader in the provision of clinical diagnostics, forensic, pharmaceutical, food and environmental laboratory testing services, Eurofins has been able to draw on its scientific experience to develop a range of SARS-CoV-2 tests in response to the Coronavirus pandemic.

**Job Description**:
**Overview of duties**
- Ensure effective TAT, quality report reviews, proactive scheduling and effective customer communication
- Understand the role of impartiality when providing certification activities and the process of taking independent action where necessary, (e.g. informing authorities, accreditation bodies, stakeholders)
- Demonstrate the management expertise and ability to lead and take decisions. Review the decisions taken by technical manager relating to certification/verification.
- Demonstrate the ability to communicate with all stakeholders (e.g. Impartiality Committee, Directors)
- Ensure timely updating of qualifications and competency, satisfactory completion of training, calibration meetings, training audits, witness audits and approvals.

**General duties**
- Manage operations, customer’s communication, audit scheduling, auditor qualifications and technical review.
- Conduct audits/ Trainings as per the requirements stated in audit criteria
- Remain updates on all skill development, code qualification, Regulatory and Industrial requirements related to audits and certifications.
- Be competent and qualified in Various standards like BRCGS, FSSC, ISO 22000, GMP etc.
- Upgrade the knowledge of local social, economic, and business environment
- Ensure TAT- Turnaround time for audit reports as per procedures established by Eurofins.

**Management duties**
- Mentoring & Support of Technical executives, Auditors/Back-office executives, sales.
- Monitoring to all Operational activities.

**Qualifications**:
**Experiences**: At least 5-year experience on Operations, Technical, Audits in Food industry preferably production or quality department from a CB company.

**Education Background, Major**
- At least Bachelor’s degree, preferably Food Science
- Lead auditor course FSMS/ FSSC /QMS/ BRCGS or equivalent
- Food Certification, qualified program such as BRC, FSSC, IFS, GGAP, etc.

**Foreign Languages Skills**
- Proficiency in English 4 skills
- Other languages are preferable

**Others**
- Good at operating Microsoft Office, Customer Relationship management system (CRM)
- Good at Communication & Presentations Skill
- High leadership and supervisory skills
- Result Oriented, Problem Solving, Professional Behavior.

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