Operation Manager

5 months ago


Ho Chi Minh City, Vietnam PERSOLKELLY Vietnam Full time

International exposure
- Dynamic, supportive team

**Line Report** : Director ( Brisish)
**Working Location** : Distric 2, HCMC

**EXPERIENCE**
**/ SKILLS/ ABILITIES**

**Experience**:

- 5 years or more experience in operations management & office administration.
- **Working experience with US, UK or Europe based companies is a PLUS.**:

- Have experience **negotiating** with various inter departments, suppliers, vendors and subcontractors.
- Human Resources experience.
- Experience working with **government authorities** for necessary paperwork is a PLUS
- Experience in using the Shopify ecommerce system is a PLUS.

**Skills and Abilities**:

- Excellent English language - verbal and written.
- Excellent knowledge of **Microsoft** Office** (Outlook, PowerPoint, Word and Excel)
- Excellent communication skills.Excellent **organizational skills** - Be able to self-motivate and have effective time management.
- Dynamic and enthusiastic personality.
- Excellent **multi-tasking** skills.
- Willing to have **supplier meetings** at the factories in Binh Duong.

**RESPONSIBILITIES**
- Be a bridge between the Vietnam office and London office for the optimisation of internal operations US-UK-VN.
- Facilitate **effective** connections **between UK- Vietnam, ensuring all departments are connected and updated and working cohesive.
- Strengthen the company’s organizational structure and culture.
- Support sales, operations, purchasing, logistics & production teams.
- Be responsible for HR Recruitment and Documentation, KPI management in Vietnam.
- **Organize the Vietnam Office** to be a professional working place adhering to all working regulations.
- In charge of all online sales orders.
- Control of **website content** and display in consultation with London.
- Organize **product photoshoots **with vendors, ensure photos are received within 1 week of photoshoot, manage products’ photos for advertising, marketing and website.
- Oversee **color swatch** records for all collections & keep up to date records.
- In charge of sending **color swatch boxes** to suppliers and ensuring at least one set always remains at the TLC office.
- Support Purchasing Manager in monitoring **product inventory levels** in London and New York and ordering as necessary to maintain adequate stock in UK & US Warehouses.
- Control of **carcass inventories** and **approved samples **to be stored at the TLC warehouse in Binh Duong.
- Respond to **UK office enquires** regarding stock and carcasses in Vietnam and provide **lead times** for delivery to US/UK for products.
- Support to send overseas **shipping quotes for UK** **office** when required.
- Support the ordering of **packaging materials** on time making sure there are enough materials for each shipment
- Ensure **Shipping Marks** are correct before loading containers.
- Provide correct **paperwork** of **UK/US shipments** to Operations Director in the London office at least **3.5 weeks before container arrival date.**:

- Ensure Google sheets is being updated correctly and always has current information available to link UK & VN operations.
- Organize photos in **Dropbox.**:

- In charge of Shipping/Logistics.
- In charge of database in **Outlook.**:

- Coordinate with Production Manager to create weekly **production plan** input to shared calendar.
- Manage shared production **calendar **and notify team of deadlines.
- Facilitate and oversee US PO (1-7) ship outs with local team.

**COMMUNICATION**
- Send weekly production meeting agenda 1 working day before production meeting to London team.
- As we have our office in the UK, some **flexibility** is required with the **different time zones**. Please be able to communicate sometimes during **UK business hours.**

**OTHER**
- In charge of office paperwork, keeping all records updated and current.
- Updating the **P**rice **List** with Finance Manager & distributing.
- Other duties as assigned by Director.

586749


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