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Ac Program Coordinator

2 months ago

Ho Chi Minh City, Vietnam United States Embassy Hanoi Full time

**Announcement Number**:
HOCHIMINH-2023-16

**Hiring Agency**:
Consulate Ho Chi Minh City

**Position Title**:
Public Engagement Assistant (American Center Program Coordinator) - All Interested Applicants

**Open Period**:

- 05/08/2023 - 05/22/2023
- Format MM/DD/YYYY

**Vacancy Time Zone**:
GMT+7

**Series/Grade**:
LE - 6510 8

**Salary**:
USD $16,364 /Per Year

**Work Schedule**:
Full-time - The work schedule for this position is: 40 hours per week, from Monday to Friday.

**Promotion Potential**:
LE-8

**Duty Location(s)**:
**1**
- in
Ho Chi Minh City, VM

**Telework Eligible**:
No

**For More Info**:

- HR Section

000-000-0000

Overview

**Hiring Path**:

- Open to the public

**Who May Apply/Clarification From the Agency**:
For USEFM - FP is 6. Actual FP salary determined by Washington D.C.

Open to: All Interested Applicants / All Sources.

**Security Clearance Required**:
Public Trust - Background Investigation

**Appointment Type**

Permanent

**Appointment Type Details**:
**Marketing Statement**:
We encourage you to read and understand the Eight (8) Qualities of Overseas Employees before you apply.

**Summary**:
The work schedule for this position is:

- Full Time (40 hours per week)

**Supervisory Position**:
No

**Relocation Expenses Reimbursed**:
No

**Travel Required**:

- Occasional Travel
- Infrequent requirement to do any of the following: work unplanned overtime or weekends, travel/work away from the duty station, make early starts/late finishes.

Duties

The American Center Program Coordinator works under the direct supervision of the American Center Director or Public Affairs Officer (PAO) designee and has no supervisory responsibility. Works with audiences in assigned portfolio (e.g., Innovation; Professionalization and Policy; English Language and Education), designing and implementing a comprehensive program of in-person and online engagement to develop and maintain ties with audiences, primarily in the Emerging Voices (EV) sector, to support the Mission’s foreign policy goals. Sustains and expands audiences for the Mission’s wholly owned and operated American Center. Collaborates with non-Center Public Diplomacy (PD) staff and other Mission colleagues on a range of PD activities and projects to broaden the Center’s target activities and programs. This position must maintain a dynamic schedule of simultaneous activities and projects of interest to the public.

Qualifications and Evaluations

**Requirements**:
EXPERIENCE:
This position requires a minimum of three years of progressively responsible experience in a multilingual, multicultural, or multinational institution (such as a museum, public or community center, or education facility) that provides information resources or American Studies or International Relations content to the public, with communications, marketing, or public relations duties as a significant part of the job.

JOB KNOWLEDGE:
Detailed knowledge of U.S. foreign policy objectives and American interests in Vietnam, especially the EV sector; understanding of U.S. historical, political, economic, social, and cultural forces that shape U.S. foreign policy; comprehensive knowledge of the attitudes and preferences of target audience sector(s); and understanding of regional, ethnic, socio-economic, cultural, and linguistic factors and the influence of religious, cultural, and educational institutions in shaping Vietnamese perceptions of the United States are all required. Must have general knowledge of project management, including defining project objectives, outcomes, and assessment methods.

Knowledge of marketing techniques, market analysis and analytics, and customer service standards in the United States and Vietnam; knowledge of trends in experiential learning and audience engagement; understanding of the communications/information environments in Vietnam and internationally; detailed knowledge of PD engagement tools, related policies, and procedures for each; and knowledge of multiple PD resource streams and regulations for their use are all required.

**Education Requirements**:
EDUCATION: Bachelor’s degree in communications, education, international affairs, American Studies, English, Marketing, project management, or local equivalent is required.

[please upload degree and/or transcript as verification of educational requirement]

**Evaluations**:
This may be tested.

**LANGUAGE**:
Fluent Speaking/Reading/Writing of English is required.

**SKILLS AND ABILITIES**:Must have:
Analytic skills: Must have strong analytic skills and the ability to conceptualize how best to use Public Diplomacy tools to move Vietnamese attitudes in positive ways. Must be able to advise senior leaders of opportunities to promote Mission objectives through English teaching and learning; identify, analyze, predict, and continually assess EV audience attitudes; evaluate the impact of projects; and modify approaches for best outcomes. Must be able to perceive the emergence of new

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