Facilities Manager

5 months ago


Ho Chi Minh City, Vietnam JLL Full time

JLL supports the Whole You, personally and professionally.

The key assignment is to establish our customers trust in our building maintenance operations, by implementing:
WOS team that is taking ownership, addressing client’s requests in a proactive way, and leading improvements in operations.
WOS team that has deep technical knowledge on Civil construction, Decoration, M&E (Building Mechanical & Electrical), Pest Control, Landscaping, Doc Control, Space, Program, Innovation... etc.
A team that is focused on the details, continuously coming up with observations, improvements, from following related codes, regulations, or SOP’s to improving systems architecture.
A team that is safely and efficiently running all facility operations through well planned preventative maintenance and corrective maintenance to make sure Zero interruption to production or service.
A team that is continuously learning and improving technical capability to increase percentage of self-delivery vs outsourced service in both PM and CM work.

The other assignment is to secure flawless execution, develop WOS budget and strictly control spending and cost in monthly basis to mitigate variance between budget and actual cost.
The other assignment also is to cultivate and maintain a stronger teamwork culture in the WOS team and to increase the awareness and accountability of each person into the next level.

Relationship Management
Ability to extract and translate customer expectations into achievable action and measurable outcome.
Influencing clients based on data, to challenges the client in a constructive manner and with confidence.
Exhibits good client and result orientation.

Continuous Improvement
Promotes continuous improvement & Innovation.
Role models a detailed, proactive and ownership focused mind-set with sense of urgency.
Delivers
Complies with all requirements of the contract and meets or exceeds Key Performance Indicators.
Aims for flawless execution.
Prioritizes safety and compliance.

Leads
Promotes open, constructive, and collaborative relations with clients, superiors, subordinates, and peers.
Develops the team’s technical capability to enhance JLL team's autonomy in operations and minimize consultation with client for items under the scope and lead the BS team to maximize autonomy by JLL staff.
Devises new and innovative methods of learning.
Builds strong and successful strategic partnerships with client and suppliers.

**Qualifications**:
Certified university / bachelor’s degree in civil engineering or mechanical engineering, or equivalent work experience in Facilities Management emphasized on technical development and people management.
5 -10 years of MNC industry experience either in the corporate environment, or third-party service provider
Rich experience in building maintenance or project management with follow-through, time management and project planning capability
Strong safety awareness. Good knowledge on national standard and local regulations related to building or facilities maintenance.
Good communication with effective English reading/listening/speaking skills.
Good finance budget mindset and preparation and monitoring experiences.
Strong stakeholder management skills with experience to make team structure change.
Open minded, quick response with “Can do “attitude in mind always.
Experience with the specific client (as supplier or former employee) is a plus.
PMP holder is a plus.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.



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