Operations Intern

7 days ago


Ho Chi Minh City, Vietnam Công Ty TNHH ELSA Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Assist in the execution of customer activation and onboarding process;
- Support in the onboarding meetings with the clients;
- Identify and troubleshoot any issues or obstacles that may arise during the onboarding process;
- Collaborate with the Customer Success team to ensure that customers are effectively transitioned from onboarding to ongoing success;
- Collect feedback from customers and use that feedback to continuously improve our activation and onboarding processes;
- Maintain accurate and up-to-date records of customer interactions and progress through the onboarding process;
- Closely monitor and update our internal database regarding the information on new clients, engagement reports, and learners' performance reports. Handles confidential student information with tact, discretion, and in compliance with company regulations;
- Follow up with customers to ensure their technical issues are resolved;
- Assist with other projects and ad-hoc tasks as needed.

**Chức vụ**: Thực Tập Sinh

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:
Monthly allowance, ELSA Pro Account during the internship
Flexible working hours
Company Happy Hour and internal activities
Working and training with seniors
Experience the true startup spirit of a fast-growing and well-funded Silicon Valley startup
Opportunities to grow professionally and play a critical role to shape the next stage of our company's growth
Opportunity to create an impact on the lives of 1.5 billion language learners around the world

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
Having a flexible, resilient, and positive can-do attitude;
Demonstrating effective communication;
Being meticulous, having good organizational skills, with an ability to prioritize important tasks;
Having a good command of English.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Hành chính Văn phòng,Hành Chính/Văn Phòng

Trung cấp - Nghề
Không yêu cầu



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