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Stella - Account Manager

4 months ago


Ho Chi Minh City, Vietnam Golden Communication Group Full time

**Công ty tuyển dụng**:Influencer Marketing

**Salary base**:Agreement

**Datetime**:30/04/2024

**Job Purpose**:
**Key Responsibility**:

- Understand client language and manage their expectations by providing sound advice with influencer channel

expertise
- Manage project execution, work closely with creative and influencer management team to deliver Stella’s

standard quality.
- Take responsibility from project briefing to planning and presenting to clients
- Predict potential issues, manage internal & external conflict. Offer solutions when issues/conflicts occur.
- Deliver report on time. Strickly follow liquidation process and liquidate on time
- Coaching & inspiring team members to upgrade skills, knowledge & motivation
- Proofread and oversee influencer generated branded content to ensure we stick to campaign timelines and

deliverables
- Identify influencer for brand campaigns and programs that maximize ROI and achieve campaign KPIs
- Compile, analyze and assess the performance of influencer marketing campaigns for strategic decisions and

improvements
- Build and maintain constructive and sustainable relationships with influencer, monitor event calendar and

coordinate brand campaigns
- Support to create partnership program or corporation package to optimise and leverage both sites relationship and benefits

**Key Deliverables**:

- Achieve 80% client satisfaction
- Achieve 100% Project KPI. 90% of influencer outcomes air on-time
- Deliver feasible proposal. Firm proposal after 3 rounds
- Issue & solution checklist. Issue will be solved within 48h
- 20% turn over rate in team.
- Deliver know-how tool kit once per year.

**Qualification/ Requirement**:

- 3 + experience in account management/ project management/ relevant experience.
- Excellent in communication skills
- Critical thinking, can-do attitude & solution oriented
- Ability to work under high pressure and collaborate with different type of people
- High EQ
- Knowledge in influencer insights