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Coordinator - Vietnam

2 months ago

Ho Chi Minh City, Vietnam ELEVATE Full time

**Role**

Coordinator

**Location**

Vietnam

**Who we are**

Supply Chain Assessment

At ELEVATE, we offer a unique and impactful career journey designed to empower our teams to influence change. Join our team for a truly international experience. With 24+ offices globally (and still growing), you will have exposure to real issues that span the globe. Fasten your seatbelt for an energetic and dynamic experience where you will conduct a broad range of environmental and social supply chain audits to support impact-driven responsible sourcing programs. Supplier transparency is part of ELEVATE’s DNA to understand risk exposure associated with social compliance issues. We constantly develop innovative solutions to uncover and manage risk from social and environmental to building, electrical and fire safety. ELEVATE was the first firm to integrate anonymous worker surveys into the assessment process creating the industry’s first integrated assessment. ELEVATE has developed EiQ to create predictive models to assess risks of unauthorized subcontracting, human trafficking, labor unrest, and other key risk issues. ELEVATE has also developed the first KPI-based monthly monitoring program to show the links between business performance issues and social non-compliance. When a supplier needs more guidance our Capacity Building experts design holistic and custom improvement plans to create long-term solutions.

**Job overview at a glance**

This role is responsible for timely schedule of requested audits based on client specific expectations and dealing with related data/system updates. The person who works in this position needs to be patient, integrity and responsible, can always demonstrate good job performance.

**Who you are**

Are you thrilled by the idea of working in a business that aims tackle the world’s biggest challenges? Do you want to work:

- on environmental, social and governance issues
- with an amazing team of like-minded creative thinkers
- in a fast-paced dynamic environment
- for some of the biggest and most forward-looking brands in the world

**Responsibilities**
- Coordinate with factory, vendor and client for processing audit requests, audit schedules and audit invoices based on client operating procedure (COP); and meet Key Turn Around Time related to assessment cycle time.
- Support auditors on audit schedules, logistics as needed;
- Escalate scheduling related issues to client/managers, such as denied access etc.;
- Timely respond factory and client inquiries regarding to audit schedules and related issues;
- Input and update audit related data in Aruvio and client system if any;
- Other office work assignments as needed.

**Qualifications**
- Relevant educational background (English, Administration, etc.)
- Good communication skills; Coordinate with factory, vendor and client for processing audit requests, audit schedules and audit invoices based on client operating procedure (COP); and meet Key Turn Around Time related to assessment cycle time.
- Support auditors on audit schedules, logistics as needed;
- Escalate scheduling related issues to client/managers, such as denied access etc.;
- Timely respond factory and client inquiries regarding to audit schedules and related issues;
- Input and update audit related data in Aruvio and client system if any;
- Other office work assignments as needed.
- Detail-minded, be patient, honesty and integrity, diligence and good team spirit;
- Adhere to all company policies relating to integrity and confidentiality of information;
- Good command of English both oral and written;
- Good command of office software, Word, Excel, Outlook and PowerPoint;

**Equal Opportunity Employer

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