Assistant Facilities Manager

6 months ago


Hanoi, Vietnam JLL Full time

JLL supports the Whole You, personally and professionally.

Assistant Facilities Manager (ASEAN)
Account Management - Work Dynamics

What this job involves

Experienced with Facilities Management Service

More than 5 years similar experience working as FM in fortune 500 companies

Act as SPOC for ASEAN region, lead the FM team of 6 team members in providing daily FM service delivery for 7 sites across 6 countries including Singapore, Vietnam, Indonesia, Philippine, Thailand, Malaysia.

Great interpersonal skills, great relationship builder, managing stakeholders relation including local and regional clients, vendors, building landlords and etc.

Facilities Operations
Responsible for FM service delivery at multiple sites.
Lead the team to ensure the overall upkeep of the workplace environment including but not limited to cleaning, security, pest control, plants, repair and maintenance and etc.
Ensure all building procedures and performance standard are maintained at all times, the workplace is always in compliance with the statutory requirement.
Work with the team and vendors to develop and implement PPM.
Implement service standardization across multiple sites. Ensure consistency of regional policies & procedures with constant updating, as required.
Seek ways to constantly reduce costs and improve operational standards.
Implement, comply with and audit all internal management systems, for quality assurance. Ensure compliance with Jones Lang LaSalle internal audit standards.
Implement a comprehensive energy management program.

**Customer Service / Client Relationships**:
Value delivery to assist client success with their business operations. Excellent stakeholder management skills, pro-actively manage client expectations ensuring that the service levels are maintained. Ensure client satisfaction by providing seamless interface into client’s representative.
Regular collect client feedbacks and organize actions. Ensure feedback from client sessions is recorded and actioned to the satisfaction of the end user.
Provide superior customer service. Keep good communication with on-site stakeholders.
Engage in the compilation and delivery the appropriate monthly/quarterly/annual reporting to client. Preparing reporting as required. Active involvement in the monitoring and achieving the required Key Performance Indicators
Customer complaints handling.

Risk Management
Implement property risk management program which identifies major property risks including occupational health and safety, fire safety, and other essential services. Put in place the backup plan, and constantly provide training to the team for emergency handling capability.
Support the implementation and monitoring of disaster recovery and business continuity plans.
Follow established escalation procedures and incident reporting procedures in case of incidents, ensure client satisfaction and service recovery in a professional manner.

**Leadership / Staff Management**:
Actively support an environment that supports teamwork, co-operation & performance excellence within the team
Invest in people growth, actively plan and arrange training for the team.

Budget management
Full FM budgets responsibility for the assigned sites. Spending control, drive cost savings.
Demonstrate leadership in generating operational savings and creating initiatives to improve processes and practices.
Manage the budgeting process as required.

Keeping stakeholders engaged
Every business aims for client satisfaction—but we take it up a notch If you can take in the same passion for looking after our relationship with all our stakeholders—management, clients, vendors, landlords—we’ll be more than happy to work with you. Because in this role, you’ll be a vital element in keeping our communication lines with them open and strong. One way to do so is to ensure everyone follows the established key operating procedures to achieve standards. Another way is to schedule regular meetings to understand stakeholder’s needs.

Articulate
Excellent communication skills are vital—both spoken and written—as we’ll expect you to work independently in cascading high-level communications and boosting staff/client satisfaction.

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individua



  • Hanoi, Vietnam JLL Full time

    JLL supports the Whole You, personally and professionally. Accountabilities Act as the single point of contact for the delivery of Facilities Management (FM) services to the client for the location Liaise regularly with the client and country lead on Critical Environment Management (CEM) facilities management issues. Implement regional JLL initiatives such...


  • Hanoi, Vietnam Công ty TNHH Crystal Elegance Textiles Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) - Develop and provide governance in facilities operations excellence through the partnership with site stakeholders, including the development of building guidelines, service level procedure doctrine and regular report; - Manage site level facilities operational excellence and conduct audits to...


  • Hanoi, Vietnam MOVENPICK Full time

    **Company Description** Address: 83A Ly Thuong Kiet Str., Tran Hung Dao, Hoan Kiem, Hanoi Savour the good life at Mövenpick Hotel Hanoi, a five-star hotel located in the central district of Hanoi. Boasting a residential feel in its services and design, the Hotel is primed to welcome business as well as leisure travelers to explore the charm of the capital...


  • Hanoi, Vietnam Mapletree Investments Pte Ltd Full time

    Employment Type: Permanent- Location: Vietnam**The Role**: This position will be responsible to lead a team in managing the overall operations of a portfolio of properties, enhancing the value of the properties through well maintained and efficiently run facilities through effective cost management. **Responsibilities**: - Periodic monitoring and reviewing...


  • Hanoi, Vietnam Bosch Group Full time

    Company Description - The Bosch Group is a leading global supplier of technology and services. In 2013, its roughly 281,000 associates generated sales of 46.4 billion Euros. Since the beginning of 2013, its operations have been divided into four business sectors: Automotive Technology, Industrial Technology, Consumer Goods, and Energy and Building...

  • Facilities Admin

    6 months ago


    Hanoi, Vietnam JLL Full time

    JLL supports the Whole You, personally and professionally. Site Management - Conduct a site walk daily with the checklist, look out for defects, and manage any hazardous objects accordingly. - Ensure that the meeting rooms are in ‘ready-to-use’ condition whenever unoccupied - Ensure that office equipment is in good working condition. Otherwise, rectify...


  • Hanoi, Vietnam NavigosSearch Full time

    **What We Can Offer**: **Job Description**: - Manage production responsibilities for all manufacturing operations in the facility as well as all facility operations. Areas are supported by staff. - Promote and submit the work environment to ensure good employee relations and strict adherence to company policies. - Develop and submit manufacturing budgets...

  • IT Assistant Manager

    6 months ago


    Hanoi, Vietnam ShareCV Full time

    Mô tả công việc - Research, plan, install, configure, troubleshoot, maintain and upgrade operating systems. - Research, plan, install, configure, troubleshoot, maintain and upgrade hardware and software interfaces with the operating system. - Maintain confidentiality with regard to the information being processed, stored or accessed by the network. -...


  • Hanoi, Vietnam Dezshira Full time

    **Assistant Manager/Manager, International Business Advisory**: **Location**: Vietnam, Hanoi **Function**: International Business Advisory **Role**: Manager **Full time** Principal Responsibilities: (Essential Functions) Business Development: - Meet independently or as a team with existing or potential clients to introduce DSA’s services, to discuss...


  • Hanoi, Vietnam Aloha Consulting Group Full time

    ACG_1820_JOB Our client is a leading company with a focus on care products, who is looking for a talents to join their firm: Brand Management- Strategize brand-building initiatives per campaign objectives - Generate ideas aligned with sales and marketing goals - Execute plans and reports by analyzing campaign outcomesCampaign Launch/Relaunch- Enhance and...

  • Assistant Scientist

    6 months ago


    Hanoi, Vietnam IRRI Education Full time

    **About IRRI** The International Rice Research Institute (IRRI) is dedicated to reducing poverty and hunger through rice science; improving the health and welfare of rice farmers and consumers; and protecting the rice-growing environment for future generations. IRRI is an independent, nonprofit, research and educational institute, founded in 1960 by the...

  • Engineer Manager

    7 months ago


    Hanoi, Vietnam Marriott International, Inc Full time

    **Job Number** 24098606 **Job Category** Engineering & Facilities **Location** Sheraton Hanoi West, 36 Le Duc Tho Street, Hanoi, Viet Nam, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Manages all engineering/maintenance operations, including maintaining the...


  • Hanoi, Vietnam Công Ty Cổ Phần Iteco Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận)Background ITECO is a joint venture company between Vietnam and partner JAPEX - Japan, is operating in the field of Oil and Gas, headquartered in Ho Chi Minh City. Currently, ITECO and partner JAPEX - Japan are jointly investing and developing the Northern LNG terminal project in Nam Dinh Vu...


  • Hanoi, Vietnam Talentnet Full time

    $858 - $1,700 - Basic Materials & Energy RESPONSIBILITIES: Die & Mold Maternance Assistant Manager: - Manage, plan for Die & Mold section to ensure that its operations are completed on time and as per the set goals - Support to implement project to production line expanding/ modifying.ect Maintain & Improve mold, die to improve press/ molding machine...


  • Hanoi, Vietnam Marriott International, Inc Full time

    **Job Number** 23143604 **Job Category** Sales & Marketing **Location** Sheraton Phu Quoc Long Beach Resort, Bai Dai Area Ganh Dau Commune, Phu Quoc, Ha Noi, Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in leading the property’s segmented sales effort (e.g., group,...

  • IT Assistant Manager

    6 months ago


    Hanoi, Vietnam Vina Group Full time

    Mô tả công việc - Research, plan, install, configure, troubleshoot, maintain and upgrade operating systems. - Research, plan, install, configure, troubleshoot, maintain and upgrade hardware and software interfaces with the operating system. - Maintain confidentiality with regard to the information being processed, stored or accessed by the network. -...


  • Hanoi, Vietnam Deckers Brands Full time

    Material Costing Assistant Manager position reports to the Asia Costing Manager and manages upper materials pricing. Position works with T2 suppliers for reviewing material cost analysis and finalizing material prices. Responsible for negotiating the competitive seasonal material pricing to maximize company margins. Position drives changes for Deckers T2...

  • Teaching Assistant

    6 months ago


    Hanoi, Vietnam Công ty TNHH Giáo dục và Đào tạo VinAcademy Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận)COLLEGE OF ENGINEERING AND COMPUTER SCIENCE - The mission of the College of Engineering and Computer Science is to educate to create a generation of young leaders with the qualities, skills and knowledge needed to lead the development of science and technology, to increase productivity, and bring...


  • Hanoi, Vietnam The Hong Kong Internship Platform Full time

    **Company Background**: Our client is a leading têxtile manufacturing company based in Asia Over 20 years history, the company specialises in producing high-quality knitted garments for international markets. With a state-of-the-art facility and a skilled workforce, our clients has built a reputation for its commitment to ethical and sustainable...


  • Hanoi, Vietnam Marriott International, Inc Full time

    **Job Number** 24090384 **Job Category** Sales & Marketing **Location** JW Marriott Hotel Hanoi, No 8 Do Duc Duc Road, Hanoi, Ha Noi, Viet Nam VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists in leading the property’s segmented sales effort (e.g., group, transient,...