Senior Manager, Product and Solution

3 weeks ago

Hanoi, Vietnam Techcombank Full time

20-Feb-2023**Senior Manager, Product and Solution (40000642)**:

- Category: Retail Banking Group- Job Type:
- Facility: Retail Banking**Job Purpose**:
Manage and take responsibility for all activities related to product/ Solution/ Journey development and management for BB through:
1. Product/ Solution/ Journey design, embedded with customer experience required
2. Product/ Solution/ Journey policy và guidelines
3. Provide training knowledge on Product/ Solution/ Journey
4. Other tasks assigned by department head

**Key Accountabilities (1)**:

1. Product/ Solution/ Journey design, embedded with customer experience required
- Responsible for development of products, solutions (relating to lending and term deposit), journeys, product bundles (from products developed by GTS, IB, INS), product campaigns including policies, regulations, processes, detailed instructions, product related solutions that are suitable for customers' needs by segment, sub-segment, region, etc following customer segmentation orientation, TCB's strategies and policies and laws.
- Manage and responsible for monitoring products and product bundles

2. Product/ Solution/ Journey policy và guidelines
- Manage and responsible for developing và managing product tree và related documents for BB customers
- Manage and responsible for collaborating with other departments to effectively manage risks other than legal, operational và compliance risks
- Manage and responsible for analyzing and assessing impacts; building, managing và coordinating with other stakeholders and operate the price and promotion policy framework
- Manage and responsible for monitoring, orienting, and coordinating with stakeholders to review and design policies, processes, and guidelines that affect BB customers, including user requirements for automation, digitization, regulations on risk management

**Key Accountabilities (2)**:

3. Provide training knowledge on Product/ Solution/ Journey
- Manage and responsible for preparing training materials for Products/Solutions/ Jouneys
- Manage and responsble for providing sharing/ training/ coaching to frontlines on products, solutions và journeys

4. Other tasks assigned by Department Head/Director

**Key Accountabilities (3)**:
**Key Relationships - Direct Manager**:
Head of Product & Solution

**Key Relationships - Direct Reports**:
Employees in the Unit

**Key Relationships - Internal Stakeholders**:
All department in BB & TCB (WB, PFS, Risk, CA, Finance, GTS, TO, DO )

**Key Relationships - External Stakeholders**:
Customers, organizations, business associations, state agencies (State bank, GSO, tax authorities...)

**Success Profile - Qualification and Experiences**:

- Bachelor's degree in Economics / Finance / Banking / Marketing / Business Administration
- Priority to have a master's degree or higher

Minimum 8 year working experience in banking/finance/credit/marketing with:

- Understanding of solutions to improve performance of BB (resource, system, operations, risk management)
- Understanding of banking activities
- Understanding of strategy, business model, CVP
- Mimimum TOEIC 650 or equivalent

  • Senior Manager, Product and Solution

    1 week ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    20-Feb-2023Senior Manager, Product and Solution :Category: Retail Banking GroupJob Type: Facility: Retail BankingJob Purpose:Manage and take responsibility for all activities related to product/ Solution/ Journey development and management for BB through:Product/ Solution/ Journey design, embedded with customer experience requiredProduct/ Solution/ Journey...

  • Senior Expert, Product and Solution

    1 week ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    20-Feb-2023Senior Expert, Product and Solution :Category: Retail Banking GroupJob Type: Facility: Retail BankingJob Purpose:Manage and be responsible for activities related to product/ Solution/ Journey development and management for BB through:Product/ Solution/ Journey design, embedded with customer experience requiredProduct/ Solution/ Journey policy và...

  • Senior Expert, Product and Solution

    3 weeks ago

    Hanoi, Vietnam Techcombank Full time

    20-Feb-2023**Senior Expert, Product and Solution (40000645)**: - Category: Retail Banking Group- Job Type: - Facility: Retail Banking**Job Purpose**: Manage and be responsible for activities related to product/ Solution/ Journey development and management for BB through: 1. Product/ Solution/ Journey design, embedded with customer experience required 2....

  • Senior Expert, Product and Solution

    3 weeks ago

    Hanoi, Vietnam Techcombank Full time

    20 Feb 2024**Senior Expert, Product and Solution - Corporate Lending**: - Category: Corporate & Institutional Banking Group- Job Type: - Facility: Corporate Banking**Job Purpose**: Manage and be responsible for activities related to product/ Solution/ Journey development and management for division through: 1. Product/ Solution/ Journey design, embedded...

  • Expert, Product and Solution

    1 week ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    24 Apr 2024Expert, Product and Solution :Category: Corporate & Institutional Banking GroupJob Type: Facility: Business BankingJob Purpose:Manage and be responsible for activities related to product and solution development and management for division through:Product/ Solution/ Journey design, embedded with customer experience requiredProduct/ Solution/...

  • Expert, Product and Solution

    2 weeks ago

    Hanoi, Vietnam Techcombank Full time

    24 Apr 2024**Expert, Product and Solution (40000646)**: - Category: Corporate & Institutional Banking Group- Job Type: - Facility: Business Banking**Job Purpose**: Manage and be responsible for activities related to product and solution development and management for division through: 1. Product/ Solution/ Journey design, embedded with customer experience...

  • Senior Officer, Credit Solution Management

    2 months ago

    Hanoi, Vietnam Techcombank Full time

    10-Feb-2023**Senior Officer, Credit Solution Management - MM and USME (40000630)**: - Category: Business Banking Division- Job Type: - Facility: Business Banking**Job Purpose**: - The job holder responsible for conducting contact activities with customers according to procedures, instructions and standards of TCB, credit evaluation (1st time) at the...

  • Senior Officer, Credit Solution Management

    4 weeks ago

    Hanoi, Vietnam Techcombank Full time

    11-Apr-2023**Senior Officer, Credit Solution Management - MM and USME (40000630)**: - Category: Business Banking Division- Job Type: - Facility: Business Banking**Job Purpose**: - The job holder responsible for conducting contact activities with customers according to procedures, instructions and standards of TCB, credit evaluation (1st time) at the...

  • Senior Officer, Credit Solution Management

    4 weeks ago

    Hanoi, Vietnam Techcombank Full time

    11-Apr-2023**Senior Officer, Credit Solution Management - MM and USME (40000630)**: - Category: Business Banking Division- Job Type: - Facility: Business Banking**Job Purpose**: - The job holder responsible for conducting contact activities with customers according to procedures, instructions and standards of TCB, credit evaluation (1st time) at the...

  • Senior Officer, Credit Solution Management

    3 weeks ago

    Hanoi, Vietnam Techcombank Full time

    20-Feb-2023**Senior Officer, Credit Solution Management - MM and USME (40000630)**: - Category: Business Banking Division- Job Type: - Facility: Business Banking**Job Purpose**: - The job holder responsible for conducting contact activities with customers according to procedures, instructions and standards of TCB, credit evaluation (1st time) at the...

  • Senior Officer, Credit Solution Management

    1 week ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    20-Feb-2023Senior Officer, Credit Solution Management - MM and USME :Category: Business Banking DivisionJob Type: Facility: Business BankingJob Purpose: The job holder responsible for conducting contact activities with customers according to procedures, instructions and standards of TCB, credit evaluation (1st time) at the registration office, receiving new...

  • Senior Officer, Credit Solution Management

    1 week ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    13-Dec-2021Senior Officer, Credit Solution Management - MM and USME:Category: Business Banking DivisionJob Type: Facility: Business BankingObjective:Contact with customers according to TCB's procedures, instructions and standards; credit appraisal (time 1) at BBC; receive new collateral; post-lending monitor of MM/USME customers to achieve targets.Key...

  • Senior Product Owner

    4 weeks ago

    Hanoi, Vietnam Techcombank Full time

    10-Apr-2023**Senior Product Owner (40000667)**: - Category: Data And Analytics Division- Job Type: - Facility: Data & Analytics**Job Purpose**: - The job holder will gather customer insights, develop product requirements and manage the end to end delivery of tasks through agile project management. - The job holder is responsible for maximizing value...

  • Senior Product Owner

    2 weeks ago

    Hanoi, Vietnam Techcombank Full time

    27 Mar 2024**Senior Product Owner (40000667)**: - Category: Retail Banking Group- Job Type: - Facility: Retail Banking**Job Purpose**: - The job holder will gather customer insights, develop product requirements and manage the end to end delivery of tasks through agile project management. - The job holder is responsible for maximizing value produced by the...

  • Senior Officer, Credit Solution Management

    3 weeks ago

    Hanoi, Vietnam Techcombank Full time

    13-Dec-2021**Senior Officer, Credit Solution Management - MM and USME**: - Category: Business Banking Division- Job Type: - Facility: Business Banking**Objective**: Contact with customers according to TCB's procedures, instructions and standards; credit appraisal (time 1) at BBC; receive new collateral; post-lending monitor of MM/USME customers to achieve...

  • Senior Java Developer

    3 weeks ago

    Hanoi, Vietnam IMIP Technology And Solution Consultancy Full time

    IMIP Technology And Solution Consultancy *** - Duy Tan, Cau Giay, Ha Noi- At office- Posted 2 hours ago- Skills: - Java Agile Spring **Top 3 reasons to join us**: - Attractive salary - Health care insurance (3 million VND/years) - Learn English for free with native speakers **Job description**: - Với vai trò là một Senior Java Developer...

  • Expert, Product and Solution

    1 week ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    20-Feb-2023Expert, Product and Solution : Category: Retail Banking Group Job Type:Facility: Retail BankingJob Purpose:Manage and be responsible for activities related to product and solution development and management for BB through:Product/ Solution/ Journey design, embedded with customer experience requiredProduct/ Solution/ Journey policy và...

  • Senior Customer Solutions Manager, Technology Cs

    3 days ago

    Hanoi, Vietnam Amazon Web Services Vietnam Company Limited Full time

    Bachelor's Degree in science, technology, engineering, math, business, or equivalent experience 5+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion 2+ years of experience in a customer-facing role,...

  • Senior Java Developer

    1 week ago

    Hanoi, Hanoi, Vietnam IMIP Technology And Solution Consultancy Full time

    IMIP Technology And Solution Consultancy***- Duy Tan, Cau Giay, Ha Noi- At office- Posted 2 hours ago- Skills:- JavaAgileSpring**Top 3 reasons to join us**:- Attractive salary- Health care insurance (3 million VND/years)- Learn English for free with native speakers**Job description**:- Với vai trò là một Senior Java Developer (Tcl/Tk), khi tham gia...

  • Senior Product Owner

    1 week ago

    Hanoi, Hanoi, Vietnam Techcombank Full time

    20-Feb-2023Senior Product Owner - Retail Digital Business:Category: Digital OfficeJob Type: Facility: CommunicationsJob Purpose:The job holder is responsible for maximizing the value of the product and work of the product development team by serving as the voice of the customer. The job holder has responsibilities across product management (solution design,...