![Techcombank](https://images.vietnamworks.com/pictureofcompany/7e/11125544.png)
Expert, Product and Solution
1 week ago
24 Apr 2024
Expert, Product and Solution :
- Category: Corporate & Institutional Banking Group
- Job Type:
- Facility: Business Banking
Job Purpose:
- Product/ Solution/ Journey design, embedded with customer experience required
- Product/ Solution/ Journey policy và guidelines
- Provision of training knowledge on Product/ Solution/ Journey
- Other tasks assigned by line manager/Head of department
Key Accountabilities (1):
Deploy, coordinate with stakeholders and participate in the development and administration of policies related to customers:
- Building and managing product trees and related documents of corporate customers;
- Coordinate with stakeholders to ensure the effectiveness of risk management, excluding legal risks, operational risks, compliance risks;
- Responsible for the management, development, adjustment and standardization of regulations, guidelines, products/packages/business programs/solutions of the Division in accordance with the law, Techcombank's general policies và customer's need.
- Development of products/product packages/Business programs/solutions
- Responsible for/coordinating feasibility assessment and proposing product/solution development ideas, product/solution development planning
- Responsible for/coordinating in building/adjusting products/product packages/solutions, sales programs to meet the needs of each segment/subsegment/region/subsector on the basis of CVP
- Building operating procedures - systems and services
- Responsible for/coordinating design, construction, development, adjustment of operating processes from the perspective of product/product package/Biz program/solution, update problems (if any), propose alternatives, process improvements, modifications
- Responsible for implementing or coordinating with Internal Divisions to improve and automate operational and service processes
Price and fee policy:
- Responsible for/coordinating the development/adjustment and management of product/package/solution pricing models/promotions by segment/subsegment, by regions/areas on the basis of CVPs, policies and orientations of Techcombank.
- Develop and manage pricing policy/governance framework for corporate customers
- Monitoring/coordinating product portfolio management/product packages/solutions/promotions
- Responsible/coordinating for monitoring và managing the effectiveness of products/product packages/Biz program and proposing solutions to improve operational efficiency
Project:
- Participate in projects related to products/solutions for business customers
Training and capacity development:
- Drafting training documents for Products/Solution
- Participating in and implementing sharing / training / coaching for consulting forces on products and solutions
- Other tasks assigned by the department head
Key Accountabilities (2):
Key Accountabilities (3):
Key Relationships - Direct Manager:
Director/ Senior Manager/Manager of Product & Solution
Key Relationships - Direct Reports:
None
Key Relationships - Internal Stakeholders:
Other units in Division, other units in TCB
Key Relationships - External Stakeholders:
Customers, organizations, business associations, state agencies (GSO, tax authorities...)
Success Profile - Qualification and Experiences:
- Bachelor's degree in Economics / Finance / Banking / Marketing / Business Administration
- Priority to have a master's degree or higher
Minimum 8 years working experience in banking/finance/credit/marketing with:
- Understanding of solutions to improve performance of Division (resource, system, operations, risk management)
- Understanding of banking activities
- Understanding of strategy, business model, CVP
- Mimimum TOEIC 650 or equivalent
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