Expert, Solution Delivery

2 weeks ago

Hanoi, Hanoi, Vietnam Techcombank Full time

14-Mar-2023
Expert, Solution Delivery - Martech Stack:

  • Category: Digital Office
  • Job Type:
  • Facility: Change and Transformation
    Job Purpose:

The job holder is responsible for preparing, contributing to and tracking the financial and non-financial performance and deliverables at different phases of an initiative/project life cycle.

The job holder will report and provide insights to problem solving during the development life cycle of the initiative/project. The job holder will collaborate with internal and external stakeholders to monitor progress on agreed deliverables.

Key Accountabilities (1):

Business Solution Execution

  • Support the Initiative Director to build and execute a detailed work plan for the project/initiative.
  • Collaborate with stakeholders to validate solutions and consolidate feedback.
  • Collaborate and follow up with vendors on areas of responsibilities and deliverables.
  • Support the team to build and implement execution plans for new and improved designs
  • Build and implement the execution plan for the pilot and full scale rollout of new designs.
  • Develop performance measures and monitor effectiveness of solutions implemented.
  • Support the execution team in piloting and rolling out the solutions for the project/initiative successfully.
  • Coordinate with Change Management on the content and format of communication for the new designs created.
  • Guide junior team members on the preparation of prompt and accurate reporting requirements.

Key Accountabilities (2):

Stakeholder Management

  • Collaborate with stakeholders to reach consensus on overall objectives and solutions for the project/initiative.
  • Manage dependencies and relationships to ensure project/initiative objectives are achieved through collaborative efforts.
  • Lead the collaboration process with advisors and vendors to ensure the scope and quality of work is achieved successfully.

Key Accountabilities (3):

Key Relationships - Direct Manager:

Initiative Director

Key Relationships - Direct Reports:

Key Relationships - Internal Stakeholders:

Cross functional project teams within and across Divisions

Key Relationships - External Stakeholders:

Partners providing professional services

Success Profile - Qualification and Experiences:

  • A Bachelor's degree or higher in Business Management, Finance, Banking and Finance, Information Technology or a relevant discipline
  • Professional certification in PMP, PgMP, PMI-ACP is preferred
  • At least 7 years of project and program management experience in a banking or financial technology organization
  • Experience in vendor management is preferred
  • Strong knowledge of banking markets, products, processes and operations
  • Experience supporting a transformation and/or digital projects
  • Experience in Agile project management principles and practices will be advantageous

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