Account Manager- Minerals
6 months ago
**ACCOUNT MANAGER- MINERALS**:
Our team in **Ho Chi Minh City** currently has an opening for a **Account Manager
- Minerals**
>
**YOUR ROLE & RESPONSIBILITIES**:
**1. Customer Business Development**:
- Meet sales objectives and focus on customer retention as well as improving overall customer satisfaction.
- Identify customer potentials, i.e., opportunities for cross
- and range-selling to existing customers.
Set strategies and targets for growth of customers in assigned territory (sales plan); align with BU Head.
- Frequently conduct customer visits and prepare the meetings using all available tools and reports, coordinate, negotiate and close proposals.
Manage spot business/ rush offers, get support from Commercial Assistant when necessary.
Liaise with relevant stakeholders to create in a timely manner the best solution for the customer and extract maximum value.
Act as major point of contact to customers in assigned territory in all commercial matters.
Conduct market studies on potential new product opportunities by contacting customers to gather interest and test market demand.
**2. New Customer Generation**:
- Spot opportunities for launching sales projects.
- Identify and prioritize prospective customers.
- Get in contact with prospects and involve relevant stakeholders to nurture leads down the pipeline.
**3. Sales and General Admin**:
- Set and maximize prices considering value-based pricing and customer segmentation.
- Ensure appropriate data administration and documentation of all business cases in the local CRM system (e.g., post processing of visits, creation of customer projects).
- Update and maintain customer opportunity pipelines and potentials in the CRM system.
- Complete sales and revenue-related reporting.
- Drive commercial and functional excellence based on guidance/ input from Commercial Excellence Function.
- Provide regular forecasts of product demand from customers to optimize projected demand requirements.
**4. Know How Management**:
- Maintain an up-to-date level of product knowledge, e.g., via training.
- Keep up to date with changes and updates in the product portfolio and in the market.
- Keep up to date on feedstock and upstream developments that impact product price movements.
**YOUR PROFILE**:
- Technical or sales background in chemical ingredients (in minerals) is preferred.
- Experience in the chemical distribution business, preferably in a sales capacity (1 to 3 years previous experience in sales role).
- Sound computer skills in the use of Microsoft Excel, Word, PowerPoint and CRM systems.
- Superior communication and negotiation skills.
- Strong commercial understanding.
- High self-management capabilities.
- Customer-centric mindset, focusing on creating a positive experience for the customer.
- Basic level of strategic thinking (business development, opportunities).
- Frequent travel required as per business needs.
**OUR OFFER**:
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**INTERESTED?**:
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