Verification Assistant

2 weeks ago


Ho Chi Minh City, Vietnam HSBC Full time

-Job Advert Details

**Some careers have more impact than others.**
- If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

**Wealth and Personal Banking (WPB) **is our new global business combining Retail Banking and Wealth Management; and Global Private Banking, to become one of the world’s largest global wealth managers with USD1.4 trillion in assets. Our dedicated colleagues serve millions of customers worldwide across the entire spectrum of private wealth, ranging from personal banking for individuals and families, through to business owners, investors and ultra-high-net-worth individuals. We provide products and services such as bank accounts, credit cards, personal loans and mortgages, as well as asset management, insurance, wealth management and private banking, that best suit our customers’ needs.

We are currently seeking a high caliber professional to join our team as an **Verification Assistant.**

**Principal Accountabilities**
- Ensuring effective functional support to WPB selling staffs
- Responding to credit-related enquiries made by sales staffs; ensuring a fast turnaround time for the verification task.
- Following up pending documents
- Closely chasing pending documents, make sure no missing happens
- To deliver the highest quality service to customers
- Ensure the service standard is met; all verification task is within the service level agreement.
- Maintain HSBC control standards and follow Group Compliance Policy to minimize operational risk
- Remains compliant with and ensures awareness of Audit and Group requirements and other internal guidelines. Ensures strict compliance with government banking regulations. Timely implement internal and external audit points together with any issues raised by external regulators.
Qualifications
- Credit knowledge, communication skill, good customer service, careful and diligent.

You’ll achieve more when you join HSBC.

Issued by The Hongkong and Shanghai Banking Corporation Limited



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