Customer Response Staff

2 months ago


Hà Nội, Vietnam Công Ty TNHH Vatech Việt Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
- Administrative Tasks:

- Receiving and delivering dental products.
- Making warranty cards.
- Writing invoices.
- Purchasing, importing, exporting, and shipping.
- Communicating with dentists about their orders.
- Monitoring and pushing technicians to ensure timely delivery to customers.
- Approving payments for production-related costs (printing, outsourcing, etc.).
- Periodically updating customer lists, contact information, technical requirements, and customer-related information.
- Customer Care and Response:

- Regularly communicating with customers and gathering feedback on products and services.
- Sending information and introducing new programs to customers.
- Notifying customers of changes in sales personnel or contact points.
- Sending monthly debt reminder notices.
- Reporting:

- Preparing daily reports on the number of orders, missed deadlines, remakes, and reasons.
- Business Development:

- Visiting business partners.
- Visiting long-term receivable customers.
- Delivering debit notes.
- Conducting market research through Google or Facebook.
- Creating quantity and specific gravity files for each prosthesis manufactured.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Professional Working Environment: International standard working environment with comprehensive training.
- Career Advancement Opportunities: Opportunities for advancement in related fields.
- Full Social Benefits: Social insurance, health insurance, etc.
- Paid Leave: As per government regulations.
- Working Hours: 5 days/week from Monday to Friday (Saturday and Sunday off).
- Monday - Friday (from 8:00 AM to 5:30 PM)

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- Education: College degree in a related field.
- Experience: 1 year of experience in a similar position.
- Knowledge: Understanding of the dental field.
- Skills:

- Excellent communication and computer skills.
- Strong consulting and problem-solving skills.
- Attitude:

- Proactive, positive, and progressive
- Responsibility & ‘Can do” attitude
- Passionate & can work under pressure

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Hành chính Văn phòng,Hành Chính/Văn Phòng,Kinh Doanh/Bán Hàng,Quản Lý Chất Lượng (QA/QC),Sản Xuất/Lắp Ráp/Chế Biến,Tư Vấn Bán Hàng

Trung cấp - Nghề
Không yêu cầu


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