Strategy & Planning Manager

3 weeks ago


Ho Chi Minh City, Vietnam GO-JEK Full time

**Location**
- Ho Chi Minh City**Work Type**
- Permanent**Application Posted**
- April 17, 2023**About the Role**

As a Strategy & Planning Manager, you will be an integral player in the Vietnam Strategy & Planning team. You'll take full ownership of various pricing and supply levers, including pricing modeling, driver acquisition, incentives, and allocation. In short, devising and implementing pricing & supply enhancements with cross-functional teams along the way. You'll have a direct impact on the trajectory of Gojek Vietnam's growth and profitability, ensuring the business maintains its market leadership in Vietnam and beyond.

**What Will You Do**
- Own strategies and implementation for Supply & Demand, with the key lever of pricing & supply budget across acquisition, positioning, retention, and resurrection.
- Experimentation to improve reliability and customer experience: design, test, and scale the solutions to drive business and strategic decision-making on pricing and supply initiatives, utilizing the existing monetary and non-monetary levers.
- Collaborate with compassion with business stakeholders: Growth team, Driver Ops team, Data Science, Product Management, Public Relations, Government Relations, Finance, and Legal teams to ensure that the implementation of pricing enhancement is rolled out seamlessly and to improve supply reliability experience.
- Be the go-to person on anything related to the pricing from pricing new cities/services to working with government relations on pricing regulations.

**What We Will Need**
- A BS/MS in Business, Engineering, Computer Science, Mathematics, Economics, Statistics, or equivalent experience
- 3+ years of experience within one or more of the following fields: Strategy Consulting, Investment Banking, Accounting, or relevant industries
- Comfortable manipulating large amounts of raw data with an obsession to detail and accuracy of data
- Able to uncover the story and relationship behind the numbers and communicate the insights to a wider audience
- A proactive and team-player attitude
- Proficiency in multiple analytic and database tools common within a marketing organization (e.g., CleverTap, Tableau, etc.) along with strong knowledge of SQL and experimentation process
- A "scientific" and hypothesis-driven thinking process with the ability to work in increments and exponents
- Strong project management skills to manage complex projects and to prioritize and effectively collaborate with multiple internal and external stakeholders

About the Team

Our Vietnam Strategy & Planning team is a family of 9 folks based across Indonesia, Singapore, and Vietnam. As fuel is to our Gojek drivers, we are to Gojek: driving the Gojek Vietnam business from the inside out. The gist of our team’s responsibility is to develop business strategies to encourage continuous growth in a sustainable manner to become the leader in the market. How does one achieve this, you may ask? By becoming strategic, data-driven, yet pragmatic in everything that we do.

Our team is particularly driven by our shared passion to always deliver the best we possibly can. We are working on several projects now, including one about developing a machine learning model to provide the best booking experience for our customers and drivers from end to end so that we can reach a wider customer base profitably.

We're a team that's equally concerned with the growth of our product as with each other's personal growth and well-being, as well. When our laptops are shut, you'd probably find us binge-watching Friends on Netflix (yes, probably for the eighth time), hovering around the city with GoCar to try out new good spots in town (what can we saywe are loyal). We work hard and play hard and take pride in what we do

About GoTo Group

GoTo is the largest technology group in Indonesia, combining on-demand, e-commerce, and financial services through the Gojek, Tokopedia, and GoTo Financial brands. It is the first platform in Southeast Asia to host these three essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.

GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.

About Gojek

Gojek is a Super App. It is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, and a dozen other products. We are Indonesia’s first decacorn. We are also the only Southeast Asian startup to be part of Fortune's list of 'Companies That Changed The World.'

Our Mission: To create and scale positive socio-economic impact for our customers, driver-partners, business, and MSMEs.

As of 2018, Gojek processed more than $9 billion in annualized gross transaction value across all markets where it operates - in Singapore, Vietnam, and Indonesia. We have the



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