Communication Associate, Spx Express

6 months ago

Ho Chi Minh City, Vietnam Shopee Full time

DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Manage overall social sentiment towards Shopee Xpress and work with PR/ risk management/ legal on crisis management if needed- Execute assigned marketing communication and crisis management tasks with high sense of urgency and accuracy- Coordinate with project stakeholders (internal, external teams & partners) to ensure timely and high quality delivery of all materials- Draw up project plans and communicate effectively across multiple involved internal and external stakeholders to align on- Support team lead in conceptualizing and designing new initiatives to improve buyers/ sellers/ riders experience when using SPX service- Collect and analyze necessary data, tracking and monitoring project effectiveness & performance- Research, consolidate information, and analyze market trends/ competitors’ activities to propose new initiatives**Requirements**:

- At least 1 year of work experience, preferably in Marketing, Project Management, or other relevant experience(s)- Good analytical skills and eyes of detail, assess risk and opportunity thoroughly and understand cause & effect system- Good communication skills, demonstrated project management skills and have strong background in influencing multiple stakeholders- Target-oriented mindset to drive the project performance- Proactive and portrait strong interest to join the e-commerce industry- Good team player, positive attitude and eager to learn in a fast-pace industry- Good command of English with strong stakeholder management and presentation skills

  • [spx Express] Nhân Viên Kho Phân Loại

    6 months ago

    Ho Chi Minh City, Vietnam CÔNG TY TNHH SPX EXPRESS Full time

    **[TUYỂN DỤNG CHÍNH THỨC] SPX EXPRESS CỦ CHI** **NHÂN VIÊN KHO PHÂN LOẠI (SL: 10)** - **Phúc Lợi**:_ - Trở thành nhân viên chính thức của SPX Express - Lương thưởng hấp dẫn theo năng lực (7 - 12tr++/tháng) - Phụ cấp tiền cơm, được cung cấp đầy đủ dụng cụ làm việc - Được hưởng toàn...

  • Associate, Communication

    5 months ago

    Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentMarketing- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityOur Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition...

  • Associate Social Content Management

    7 months ago

    Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

  • Senior Communication

    6 months ago

    Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

  • Social Content Management, Spx Express

    2 months ago

    Thành phố Hồ Chí Minh, Vietnam Shopee Full time

    Department Operations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

  • Rider Experience Associate, Spx Express

    6 months ago

    Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

  • Associate, User Experience

    5 months ago

    Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentMarketing- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityOur Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition...

  • Senior Trainer

    5 months ago

    Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentPeople- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe People team plays a crucial organisational role in Shopee by channeling important resources to key functions in the company. People are key to Shopee’s growth, and as our business expands, so does the need to develop and support our employees. - Be...

  • Senior Associate, Product Management, Spx Express

    4 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Shopee Full time

    Department Product Management- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Product Management team at Shopee is the key focal point between the business, engineering and design teams. The team is responsible for implementing strategy, road maps and features, while adhering to business goals. It covers all functions...

  • Anti-fraud Senior Associate, Spx Express

    5 months ago

    Ho Chi Minh City, Vietnam Shopee Full time

    Department Operations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

  • Outsource Labour Management

    5 months ago

    Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Team Lead)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts...

  • Senior Associate Process Excellence, Spx Express

    5 months ago

    Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

  • Senior Business Intelligence Analyst

    5 months ago

    Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentData Science- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Data Science team drives the growth of Shopee by using scientific methods to power key business processes, and elevate our business models based on a deep understanding of the business strategy. We aim to serve our users better via best practices in AI...

  • Go to Market Project, Spx Express

    5 months ago

    Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

  • Associate Strategic Partnership

    5 months ago

    Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentMarketing- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityOur Marketing teams conceptualise and implement go-to-market activities to achieve increased usage and visibility. The Regional Marketing team is responsible for in-app campaign planning, product marketing, partnerships and content strategy to drive acquisition...

  • Senior Rider Experience

    6 months ago

    Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

  • Operations Support

    5 months ago

    Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

  • Verification - Risk Response, Spx Express

    5 months ago

    Ho Chi Minh City, Vietnam Shopee Full time

    Department Operations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...

  • Operation Support Supervisor

    5 months ago

    Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Team Lead)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts...

  • External Relations Associate, Spx Express

    5 months ago

    Ho Chi Minh City, Vietnam Shopee Full time

    DepartmentOperations- LevelExperienced (Individual Contributor)- LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region...