Cs assistant
4 weeks ago
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services, including the main tasks and responsibilities as follows.
- Issue membership cards and vouchers
- Manage customers' accounts and maintain customer databases
- Issue VAT invoice as request promptly, accurately and timely
- Conduct VAT refund procedure
- Provide Gift wrapping service to customers
- Update Lost and Found book, return lost things to owner
- Deal directly with customers either by telephone, electronically or face to face
- Obtain and evaluate all relevant information to handle product and service inquiries
- Provide pricing and delivery information
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Direct requests and unresolved issues to the designated resource
- Keep records of customer interactions and transactions
- Record details of inquiries, comments and complaints
- Record details of actions taken
- Communicate and coordinate with internal departments
- Provide feedback on the efficiency of the customer service process
- Check and maintain audio system in good condition and ready to use
- Make announcement, play music, and promotion clips timely
- Checks, clean, maintain clean customer service area and daily house keeping duties
- Any other duties as and when assigned by the company
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Insurance according to the regulations.
- 13th month salary.
- Health care insurance, accident insurance, premium health card 24/24.
- Annual Leaves.
- Rewards, salary increases.
- Discount employee card.
- Meal allowance.
**Yêu cầu bằng cấp (tối thiểu)**: Cao Đẳng
**Yêu cầu công việc**:
- Bachelor Degree with related major
- Knowledge of customer service principles and practices
- At least 01-year experience in Customer Service
- Experience in working for MNC is favorable
- Fluent in English for all skills: speaking, writing, listening & reading
- Interpersonal skills
- Communication skills - verbal and written
- Listening skills
- Problem analysis and problem-solving
- Attention to detail and accuracy
- Customer service orientation
- Stress tolerance
- Being able to work on shift, weekends and public holidays when required;
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Chăm Sóc Khách Hàng,Hành chính Văn phòng,Hành Chính/Văn Phòng,Mỹ Phẩm/Làm Đẹp,Thư Ký
Cao Đẳng
1 - 2 năm
-
Intern, Cs Marketing
3 weeks ago
Ho Chi Minh City, Vietnam Mercedes-Benz Vietnam Ltd. Full time**Aufgaben**: Mercedes-Benz Vietnam, a subsidiary of Mercedes-Benz Group AG, manufactures and services passenger cars in Vietnam. The company, with the total of 18 authorized dealers, leads the luxury car segment in Vietnam. Are you a passionate student who is currently pursuing a degree in Business Administration, Marketing, or any other relevant major? Are...
-
Cs Chatbot Analyst
4 days ago
Ho Chi Minh City, Vietnam Công ty TNHH Onpoint Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) Reporting to the Head of Operation, you will be responsible for: - The Role: - Assist the wider team with the use of data analytics to explore growth areas, drive impact for different initiatives and improve merchant-partner performance - Operation - Daily Tasks: - Understanding the flow and...
-
Part-time PHP Developer
3 weeks ago
Thành phố Hồ Chí Minh, Vietnam Fram^ Full time**fram^** has committed to help our Europe, US, Asia Pacific and especially Scandinavian companies leverage the talent and power of Vietnamese rockstar developers and other online industry talents. **fram^** is a very different company. First of all, our culture is different - we believe that to write world-class code you need to work in an environment that...
-
Assistant Manager Client Services, Gtrf
4 days ago
Ho Chi Minh City, Vietnam HSBC Full time-Job Advert Details Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...
-
Japanese Director's Assistant
6 days ago
Ho Chi Minh City, Vietnam Wacontre Full timeAssistant (research, planning, task check..) - Support administrative and other office-related issues - We are IT company, so there is some works to support web media management, marketing, CS, marketing... - Participate in organizing company activities (monthly events, charity, etc.) **Job Requirements**: - Gender: Female - Japanese skilll (N2,N1) - Time...
-
Business Asisstant Intern
3 days ago
Ho Chi Minh City, Vietnam JLL Full timeJLL supports the Whole You, personally and professionally. **Part I - Support Administration scope**: **Calendar management**: The Admin is responsible for managing manager’s calendar to ensure no meeting overlaps and prioritize the right meetings. Activities includes schedule meetings, accepts meeting invitations, gives availability to senders in case of...
-
Online Marketing Assistant Manager
3 days ago
Ho Chi Minh City, Vietnam Samsung Electronics Full timePosition Summary 1. Standardize capabilities required for back-end process operation to enhance customer experience. Examine the level of capabilities, establish KPIs and conduct improvement activities by country. 2. Eliminate customers' inconveniences in processes before and after purchases including SCM, logistics and CS. Improve back-end processes to...
-
Direct Marketing Assistant
5 days ago
Ho Chi Minh City, Vietnam Rohto Việt Nam Full time**MÔ TẢ CÔNG VIỆC**: Job Duties & Responsibilities: Stock management: forecast, inbound, outbound, report, etc. Asset management: Product information and image, official stores image, etc. Campaigns management: promotions planning & setup, visibilities, etc. Marketing performance’s activities management: supervise planning & executing of agency,...
-
Supervisor, Customer Service
1 week ago
Ho Chi Minh City, Vietnam TÜV SÜD Full time**Tasks** - Supervise activity of Customer Service checklist team (checking client specification and testing manual; advice on hot to give out feedback to client; training on new client requirement and new process and other activities assigned by CS Manager - Visit the client periodically to keep long relationship - Handle jobs from first-end to last-end to...
-
Account Manager
1 week ago
Ho Chi Minh City, Vietnam Amazon CS Vietnam Company Ltd Full timeBA/BS degree preferred - 3+ years of successful sales or account management experience, preferably in the eCommerce, online services or retail industries - Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach. - Result-oriented. Strong commitment and ownership towards goals or target assigned - Exceptional...
-
Account Manager
7 days ago
Ho Chi Minh City, Vietnam Amazon CS Vietnam Company Ltd Full timeBA/BS degree preferred - 3+ years of successful sales or account management experience, preferably in the eCommerce, online services or retail industries - Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach. - Result-oriented. Strong commitment and ownership towards goals or target assigned - Exceptional...
-
Sales Admin
2 weeks ago
Ho Chi Minh City, Vietnam TÜV SÜD Full time**Tasks** - ** Key Responsibilities**: - Provide overall administrative support to sales team which includes handling all incoming enquiries as well as preparation of quotations. - Attend walk in customers and support receipt of samples to Admin team. - Coordinate with Admin team and Finance department for red invoice, and client payments. - Assist sales to...
-
Receptionist Cum. Administration Assistant
3 weeks ago
Ho Chi Minh City, Vietnam NIC HR Full timeWorking hours: Monday to Friday, 08:15 - 12:00 & 13:15 - 17:30 (Standard hours) (Receptionist starts working from 07:45 (Mon-Fri). From 07:45 to 08:15 is treated as overtime work and entitled for overtime allowance) - Gender & age: Lady, aging from 23 to 26 (born in 1995 -1992). - Reporting Line: Superiors in Administration & Planning Department; and...
-
Memory Circuit Design Engineer
7 days ago
Ho Chi Minh City, Vietnam Faraday Technology Corporation Full time**Responsibilities** - Design, Optimization and Verification of IP Memory Compiler - Design include High-speed, High-density or Low-Power variant - Actively participate in design methodology and QA system improvement - Cooperate with Layout and CAD engineers for optimal schedule - Assist testchip team in silicon verification and provide silicon validation...
-
Memory Circuit Design Engineer
4 days ago
Ho Chi Minh City, Vietnam Sperton Global AS Full time**Description** - Design, Optimization and Verification of IP Memory Compiler - Design include High-speed, High-density or Low-Power variant - Actively participate in design methodology and QA system improvement - Cooperate with Layout and CAD engineers for optimal schedule - Assist test-chip team in silicon verification and provide silicon validation...
-
Memory Circuit Design Engineer
2 days ago
Ho Chi Minh City, Vietnam Sperton Full time**Description** - Design, Optimization and Verification of IP Memory Compiler - Design include High-speed, High-density or Low-Power variant - Actively participate in design methodology and QA system improvement - Cooperate with Layout and CAD engineers for optimal schedule - Assist test-chip team in silicon verification and provide silicon validation...
-
Sales (Nhật N2 + Anh đọc Hiểu) (Q1)
3 weeks ago
Ho Chi Minh City, Vietnam VieclamBank Full time**Mô tả**: - Liên hệ KH mới hoặc công ty mới thành lập, giới thiệu dịch vụ Bảo hiểm (con người, cháy nổ...), đặt lịch hẹn - Chăm sóc khách hàng cũ, hỗ trợ làm hồ sơ tái ký năm sau hoặc giới thiệu thêm dịch vụ. Giải đáp thắc mắc hoặc hỗ trợ khách hàng cũ trong quá trình...
-
Marketing Manager
7 days ago
Ho Chi Minh City, Vietnam Amazon CS Vietnam Company Ltd Full timeBachelor’s degree in public affairs, public relations, communications or related field. Relevant experience may substitute for the degree requirement on a year-for-year basis. - 7+ years of progressively responsible, professional experience in government relations /public sector/ International non-government organizations required. - Strong skill in...
-
Laboratory Testing Intern
2 weeks ago
Ho Chi Minh City, Vietnam QIMA Full time**Company Description** At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust. Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence. We combine on-the-ground expertise...
-
Assistant Brand Manager
5 days ago
Thành phố Hồ Chí Minh, Vietnam Công Ty Cổ Phần Karavan Việt Nam Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - Campaign Execution**: - Assist in planning and executing marketing campaigns across various channels, including digital, social media, traditional media and offline activation. - Monitor and report on campaign performance, providing insights and recommendations for optimization. - **Content...