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[gs] Travel to Expense Hub Lead

3 months ago

Ho Chi Minh City, Vietnam Bosch Group Full time

**Company Description**:

- The Bosch Group is a leading global supplier of technology and services. It employs roughly 394,500 associates worldwide (as of December 31, 2020). According to preliminary figures, the company generated sales of 71.6 billion euros in 2020. Its operations are divided into four business sectors: Mobility Solutions, Industrial Technology, Consumer Goods, and Energy and Building Technology._
- The Bosch Group comprises Robert Bosch GmbH and its roughly 440 subsidiaries and regional companies in some 60 countries. If its sales and service partners are included, then Bosch is represented in roughly 126 locations. This worldwide development, manufacturing, and sales network is the foundation for further growth._
- BGSV - Bosch Global Software Technologies Limited 100% owned subsidiary of Robert Bosch GmbH. BGSV has started its operations from 19th October, 2010 at E-Town2 in HCMC. This engineering development center will be engaged in developing embedded systems and software, mechanical design and simulation, and will provide IT (SAP Consulting, JAVA Development.) and Business Services (Finance and accounting, Economics, Purchasing, Logistics, Translations Japanese-English-Japanese, Information Security ) solutions to the Bosch group of companies globally._
- Manage Service Center setup in VN for T2E process & operations.
- Strong project management and program management skills.
- Experience in setting up service centers and operationalizing them.
- FTE estimations, volume handling, and T2E process knowledge.
- Strong liaison skills with internal and external stakeholders.
- Ensure on-time delivery of work packages and maintain service metrics and KPIs.
- Drive operational improvements and maintain SLAs.
- Knowledge of travel planning processes, travel agency operations, GDS, airlines, and payment solutions.
- Steer discussions with travel suppliers and manage online travel solutions implementation.
- Handle tax processes, travel expense operations, and credit card processes.
- Liaise with suppliers, customers, and stakeholders (HR, Finance, IT).
- Work with international customers and bring innovative ideas for customer engagement.
- Strong people management skills.

**Qualifications**
- Minimum 10 years of experience as a Lead in service center operations.
- Bachelor's or Master's degree in Travel & Tourism or Commerce.
- Ability to work independently and guide the team on travel topics.
- Excellent client interfacing, people, and stakeholder management skills.
- Strong analytical skills and ability to think outside the box.
- Flexible hours and ability to manage multiple priorities.
- Preferably experienced in international working environments.
- Willingness to travel locally or internationally if needed.
- Ability to meet individual and team goals.

**Additional Information** Benefits and Career Opportunities**
- Working in one of the **Best Places to Work i**n Vietnam
- Join a dynamic and fast growing global company (**English-speaking **environment)
- ** 13th-month salary bonus **+ attractive **performance bonus **(you'll love it) + annual performance appraisal
- ** 100% monthly basic salary **and **mandatory social insurances **in 2-month probation
- ** Onsite opportunities**: short-term and long-term assignments
- ** 15++ days of annual leave **+ 1 day of birthday leave
- Premium health insurance for employee and **02 family members**:

- Flexible working time
- Lunch and parking allowance
- Various training on hot-trend technologies/ foreign language (English/Chinese/Japanese) and soft-skills
- ** Fitness & sport activities**: football, badminton, yoga, Aerobic
- Free in-house entertainment facilities and snack
- Join in various team building, company trip, year-end party, tech talks and a lot of charity events