Direct Shipment Officer
1 month ago
**Accountabilities**:
The jobholder, a member of the Flight Hour Services (FHS) team based in Hanoi, reports functionally to the FHS Warehouse and Repair Ordering Supply Chain Leader in Toulouse (SMROS) and operationally to the Head of FHS Hong Kong Region based in Hong Kong. SMROS is responsible for the operational Supply Chain management related to FHS Component contracts, the monitoring of the delivery performance, all improvement action plans, definition of fixes and the monitoring of their implementation / effectiveness.
The jobholder will act as an FHS Direct shipment officer (DSO), covering the below activities:
- Manage the shipment of the unserviceable parts directly from Airline Main Base to relevant repair stations
- Ensure the follow up of the aircraft configuration under FHS contract, data integrity and subsequent alignment with Customer MIS
- Ensure the follow-up of logistic issues until collection of the part from the designated freight forwarder
**Main Responsibilities**:
**Quality Assessment**
- Airbus FHS spares flow segregation in the customer warehouse in close cooperation with the customer warehouse operators
- Visual inspection of component and its packaging as per the FHS checklists
- Validation of reason for removal, ensure presence of supporting documents (e.g.: Post Flight Report, Unserviceable tag )
- Record digital images to eradicate potential contentious issues
**Repair Order creation and Preparation for shipment of Unserviceable Parts toward Repair Stations**
- Prepare the repair order as per the information received from the customer regarding the removed components for its fleet and in line with the Airbus FHS repair management process
- Ensure interface between customer and Airbus FHS nominated transport provider if applicable
- Creation of the orders and all related IT transactions in FHS information system, Update of the aircraft configuration and Component history in Airbus FHS information system, and all necessary activities to execute successfully the Repair Order process
- Update all the time stamps required in the IT system as per the Airbus process
**Projects and Operations**
- Ensure daily (frequency to be confirmed) communication with Toulouse to report on backlogs and issues
- Ensure daily (frequency to be confirmed) communication to the Customer if required covering the stock level and the expected date of availability of parts when required as back-up of the FHS customer operations manager
- Support the Continuous Improvement process and be responsible for implementing PPS (Practical Problem Solving) when relevant
- Support the implementation of process changes, new process, or, new IS tool (guide & processes updates, explanations, refresh on processes and tools )
**Requirements**:
- Preferably with Bachelor Degree in Business Administration or Logistic, Supply Chain & Engineering
- At least 3 years of experience in warehousing/logistics
- Good knowledge in Logistic operations and Component repair, MS Excel and knowledge in MIS (Maintenance Information System) will be a plus
- Team player, agile, able to adapt in a multi-cultural environment, autonomy, flexible, structured and fast learner
- Good in presentation and communication skills to interface with the customers and report to the FHS team
- Ability to multi task and work under pressure with short deadlines
- Ability to perform root cause analysis & synthetic view
- Fluent in English & Vietnamese (both verbal and written)
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
**Company**:
Airbus Vietnam LLC
**Employment Type**:
Permanent**Experience Level**:
Professional
**Job Family**:
Logistics
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
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