Key Account Manager
1 week ago
**Job summary**:
My client is one of the biggest companies in automotive spare parts looking for a talented Key Account Manager in Hanoi.
**Responsibilities**:
- Responsible for the optimization of our value creation on products and services by negotiating our offer with clients through the implementation of Pre Sales, Opportunity Management, Pricing.
- Responsible for global accounts, responsible for regional accounts by developing commercial relationships, activating the power maps and building appropriated actions to support the business.
- Execute Sales & Negotiation Methods and Best practice in order to achieve Operational excellence.
- Responsible for the promotion, execution, management of account receivable and collection of overdues
- Responsible for the management of the daily operations:
- Commercial input to the market extension (platform, export, extension of production, etc.), derogations, crisis management, customer commercial complaints, etc.
- Commercial input to the product development plan (spare part lines and services) taking into account the customers’
- Analyses his customer portfolio and qualifies the accounts according to the expected result and the investment to be provided.
- Fulfilling and updating the information into customer account card (SFA mandatory data)
- Consolidates market information (competition, conditions, observed prices, products, services, environment ) and ensures a regular internal circulation
- Measurement of activity deviations and results
- Identifies the causes and proposes corrective action
- Definition of quantitative and qualitative objectives
- Arbitration on resources committed
- Monitoring of actions and budgets
- Setting up of corrective action
- Reviewing sales performance to find out the action plan for following months.
**Experience requirements**:
- More than 5 years experiences as a key account management, business development, project management or relevant role
- Technical background in automotive part, machinery or industrial goods is a plus
- Proven sales track record, strong business acumen, solution mindset, result oriented
- English communication is a MUST
- Travelling is a MUST
- Experience in customer support.
- Proficiency in MS Office and CRM software (ef, Salesforce)
- Market knowledge
- Communication and negotiation skills
- Ability to build rapport
- Time management and planning skills
**Education requirements**:
Technical background in automotive part, machinery or industrial goods is a plus
**Contact Person**:
Trang Nghiem
Adecco
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