Collections Specialist
3 weeks ago
**Viet Nam** ***
The Credit & Collections Specialist interacts directly with the customer Account Payable departments to progress chase invoice approvals and payments. Key responsibility is to manage key/critical customer relationships and building collaboration, including establishing teamwork and handover points between PM, Order Management and Customer Operations teams.
**RESPONSIBILITIES**:
- Proactively tracks and collects Trade Debts & Advanced payments (when cash request is issued)
- Provides visibility and supports follow up of invoice disputes
- Collaborates with the customer to improve invoice approval and payment lead times
- Provides forecast of expected payment of open items for current quarter
- Ensure Receivables Management Tool correctly represents latest status of AR open items
- Reflect Manual invoice mapping in RMT
- Line Items Status Check (Collections)
- Cash Allocation (Payments)
- Increases the speed at which customer’s open items move to cash
- Challenge any failure in the process preventing fast turn-around of invoices, i.e. disputes
- Provide status and trade debtor reports for customer and CT meetings
- Supports achievement of customer Overdue and cash targets
- Supports RBC/Asset Controllers with Sales of Receivables administration, Due date amendments, provide accurate cash forecasting
- Ensure payment deductions (penalties; WHT; etc) are resolved and dealt with
- Highlights E2E process improvements when inefficiencies exist
- Follow-up liquidation cases (if any) Execute the SOX Controls O2C203, O2C205a and TR620.
**REQUIRED SKILLS**:
- Degree in Economics, Finance, Business Administration or any other related field;
- Problem Solving / Organization / Prioritization skills;
- Expert knowledge in MS Excel;
- Relationship building, able to build collaborative partnerships with internal and external teams;
- Business Orientation (Credit / Collections / Sales / OM);
- Working across boundaries and with virtual teams;
- Contract Management knowledge preferable;
- Speaking Vietnamese is a must to handle customers’ relations;
- Having knowledge on international payment methods e,g letter of credits etc.
- Understanding of local tax and accounting system is preferable.
**ABOUT US**:
**Come create the technology that helps the world act together**
***
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
**What we offer**
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
**Nokia is committed to inclusion and is an equal opportunity employer**
***
Nokia has received the following recognitions for its commitment to inclusion & equality:
- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
**ABOUT THE TEAM**:
- The Nokia Business Services (NBS) organization is a team of around 2,000 people providing world-class, technology enhanced, in-house services and thought leadership to Nokia’s business groups and corporate functions to help maintain economies of scale, reduce bureaucracy, increase flexibility and create more value and impact to the business. As a global capability center, NBS offers a wide range of People, Finance, Sales and Corporate related services to the entire company.**JOB INFO**:
**Job Category**
- Finance
- **Posting Date**
- 02/17/2024, 10:14 PM
- **Locations**
- 521 PHO Kim Ma, Hanoi, 100000, VN
- 08/05/2024, 09:13 PM
- **Degree Level**
- Bachelor's Degree
- **Job Schedule**
- Full time
- **Role Type**
- Individual contributor
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