Hcm] Associate Account Manager

1 week ago


Thành phố Hồ Chí Minh, Vietnam Công Ty Cổ phần Le & Associates Full time

**Job description**:
The Associate Account Manager is responsible for supporting client relationships, managing day-to-day account activities, and ensuring the successful execution of projects and campaigns. This role serves as a key liaison between clients and internal teams to deliver exceptional service and drive client satisfaction

**Key Responsibilities**:

- **Develop and maintain strong relationships** with key decision-makers at the sourcing office to ensure smooth communication, identify and secure new business opportunities.
- **Collaborate with cross-functional teams** to secure new projects and items, ensuring alignment with customer needs and company capabilities.
- **Problem Resolution**: Address concerns or issues promptly and effectively, working with internal teams as needed to find solutions.
- **Business Development**:Identify opportunities to sell additional products or categories to existing clients. Assist with scheduling client meetings, preparing agendas, and documenting meeting outcomes.
- **Oversee the execution of new item launches and repeat orders**, ensuring quality, timely delivery and customer satisfaction.
- **Facilitate effective communication and collaboration** between US and Asia teams. Coordinate in-house factory communication and update new product development status
- **Reporting**: Prepare regular reports on account status, including sales metrics, client feedback, and any issues or concerns. Alert if any risk or opportunities to management

**Salary**:$800-$1,000 USD/month + bonus KPI

**Company's industry**: Olympia Tools stands for quality, innovation and expertise. Our products can be found in major retailers around the world. Our core categories are hand tools, specialty tools, tool accessories and outdoor equipment.

**Workplace**: Building EBM - Floor 4, 683-685 Dien Bien Phu, Ward 25, Binh Thanh

**Requirement**:
Education: Undergraduate degree in Business, Marketing, Communications,...

1-2 years of experience in account management, client services, or related fields

Chinese verbal preferred

Proficiency in Microsoft Office Suite.

Problem-solving skills and ability to handle challenging situations

Ability to work independently as well as in a team setting

**Reports To**: VP Global Business Development

Loại hình công việc: Toàn thời gian

Mục lương: 20.000.000₫ - 28.000.000₫ một tháng



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