Technical Customer Support in Ceramic

3 days ago


Hanoi, Vietnam NIC HR Full time

NIC’s Client

**Job Description**:
WORKING TASKS
- Performs technical assistance, both in the installation of the machinery, as to the needs of preventive and corrective maintenance, so that at all times ensure the continuity of the production process of the client company.

JOB FUNCTIONS
- Installing and commissioning of the new machines.
- Resolution of mechanical, electrical, electronic, pneumatic, and hydraulic, etc., facilities in use problems.
- Customer to resolve technical questions, as well as commercial attention.
- Customer training in the use of machinery, and routine maintenance.
- Supply parts and inks client companies.

Work environment:

- Related to the area manager or directly from the customer, from whom he receives work instructions or requirements.
- There is a fluid and continuous communication with colleagues and other production departments for the transfer of knowledge.
It has a large customer communication, because his job has a very high commercial component.

**Required skills**:

- Knowledge of PLC ( automation OMROM, SIEMENS, etc. ). - Networking skills. - Essential office management package. - English fluent, Chinese is prefer. Other skills: - Responsibility, decision making, autonomy and response capacity. much order and cleanliness at work is required. - While great handling of communication skills : assertiveness and empathy.



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