Technical Support Engineer

3 days ago


Hanoi, Vietnam PERSOLKELLY Vietnam Full time

Attractive salary package
- Working day: Monday - Friday
- Location: Hanoi
- Technical support: Responsible for promptly responding to customer technical problems, coordinating internal and external resources, and providing continuous follow-up and resolution.
- Product promotion: Responsible for providing product introductions to channel customers according to regional sales strategies and helping customers with product selection and configuration.
- Product training: Responsible for implementing customer technical personnel product training and certification and improving customer technical level.
- Demand finishing: Responsible for understanding and sorting out customer demand for products, and feedback to the company's product department for product improvement and optimization.
- Project support: Responsible for analyzing customer project requirements, completing project plan construction, assisting in formulating bidding documents, predicting technical problems in the project implementation process, and providing project technical support.
- Brand promotion: Responsible for carrying out promotion activities in coordination with sales and marketing according to sales strategy, promoting the company's product technical advantages to customers, and enhancing product technical competitiveness
- Reporting structure: Country technical manager (Chinese)

**Job Requirements**:

- Sex: Male
- Age: under 32
- Fluency in English or Chinese - mainly for internal use
- 1-5years Experience in the fields of CCTV, IT, hardware, electronics, etc.
- Be honest, hard-working, withstand the pressure of work
- Personality Requirement
- Truth, high responsible personality

**Job benefits**:

- Salary up to 1000 USD
- Other regimes and welfares under Vietnam’s Labor Law.

**Contact**:

- Phone: +84388598428 (Zalo/ Viber/ Whatsapp)

559315



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