Airfreight Coordinator

4 months ago


Ho Chi Minh City, Vietnam Công ty TNHH Indo-Trans Keppel Logistics Việt Nam Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)

Performance (40%)

1/Making the documentation
- Send the arrival notice to customer on time
- Send the booking to airlines on time
- Send the booking confirmation to customer on time

2/Handle document exactly
- Handle documentation exactly
- Finish file on time per month

Customer Satisfaction (15%)

1/External Complaint from customer
- Take care customer careful & satisfy the customer requests
- Follow SOP strictly.

2/Internal Complaint from Customers
- Work closely with other BU to get the full information to handle the shipment
- Support other BU to provide the best service to the customers

Operation Excellence (15%)

1/Initiative
- Create new initiative for development and improvement

2/Compliance assurance
- Follow the ITL regulations strictly

Human Resource Management (10%)

1/Training course (internal or/and external) from company to improve the skills

2/Company activities participating

RESPONSIBILITY
- Ensure to send the booking, document on time
- Ensure to finish files before deadline
- Ensure to satisfy customer request
- Ensure no complaints from internal & external customers

AUTHORITY
- Have the right to refuse some requests from external & internal customers which conflict with company policy
- Have the right to proposal to Manager for good execution and achieve targets assigned

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Having chances to get attractive company bonus every month/year
- Company trip once a year + Joining party
- Salary and position is reviewed 1 time a year
- Bonus by individual ability and company’s performance.
- Social insurance, health insurance, unemployment insurance and other benefits
- Dynamic and sociable working environment.

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:
QUALIFICATIONS
- Bachelor, college of foreign trade economic
- Knowledge of Transportation industry
- Good in English (B Level)
- Good Computer skills (MS Office)

EXPERIENCE
- Min. 1 year - experience of the role
- Working for Logistic, Transportation, Expressis preferred

INTERNAL & EXTERNAL RELATIONSHIPS
- Report directly to A/F supervisor from AF Dept
- Report Indirectly to Head BU as required
- Interaction with other BU: Sales, Operation,

SPECIAL REQUIREMENTS - WORKING CONDITIONS & OTHERS
- Willing to work overtime (out of office hours, weekend, break days) to finish tasks assigned
- Joining some other Projects as required

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Giao Nhận Hàng,Kho Vận,Xuất Nhập Khẩu

Đại Học
Không yêu cầu



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