Airfreight Coordinator
24 hours ago
**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Performance (40%)
1/Making the documentation
- Send the arrival notice to customer on time
- Send the booking to airlines on time
- Send the booking confirmation to customer on time
2/Handle document exactly
- Handle documentation exactly
- Finish file on time per month
Customer Satisfaction (15%)
1/External Complaint from customer
- Take care customer careful & satisfy the customer requests
- Follow SOP strictly.
2/Internal Complaint from Customers
- Work closely with other BU to get the full information to handle the shipment
- Support other BU to provide the best service to the customers
Operation Excellence (15%)
1/Initiative
- Create new initiative for development and improvement
2/Compliance assurance
- Follow the ITL regulations strictly
Human Resource Management (10%)
1/Training course (internal or/and external) from company to improve the skills
2/Company activities participating
RESPONSIBILITY
- Ensure to send the booking, document on time
- Ensure to finish files before deadline
- Ensure to satisfy customer request
- Ensure no complaints from internal & external customers
AUTHORITY
- Have the right to refuse some requests from external & internal customers which conflict with company policy
- Have the right to proposal to Manager for good execution and achieve targets assigned
**Chức vụ**: Nhân Viên/Chuyên Viên
**Hình thức làm việc**: Toàn thời gian
**Quyền lợi được hưởng**:
- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề
**Yêu cầu công việc**:
QUALIFICATIONS
- Bachelor, college of foreign trade economic
- Knowledge of Transportation industry
- Good in English (B Level)
- Good Computer skills (MS Office)
EXPERIENCE
- Min. 1 year - experience of the role
- Working for Logistic, Transportation, Expressis preferred
INTERNAL & EXTERNAL RELATIONSHIPS
- Report directly to A/F supervisor from AF Dept
- Report Indirectly to Head BU as required
- Interaction with other BU: Sales, Operation,
SPECIAL REQUIREMENTS - WORKING CONDITIONS & OTHERS
- Willing to work overtime (out of office hours, weekend, break days) to finish tasks assigned
- Joining some other Projects as required
**Yêu cầu giới tính**: Nam/Nữ
**Ngành nghề**: Giao Nhận Hàng,Kho Vận,Xuất Nhập Khẩu
Trung cấp - Nghề
Không yêu cầu
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