Agency Leader Capabilities Development Manager
3 days ago
Prudential's purpose is to help people get the most out of life. We will deliver our purpose by creating a culture in which diversity is celebrated and inclusion assured, for our colleagues, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and in exchange, we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow and Succeed.
This role is to develop and execute key initiatives to build Agency Leaders capabilities
The Manager of Agency Leaders Capabilities is expected to
i) Deliver execution plans for capabilities building initiatives and any assigned projects that support the business objectives
ii) Work with focus and core values that align with PVA culture
Job Responsibilities
Deliver execution plans aim at building Agency Leaders Capabilities
- Develop and execute initiatives through training & development, activities, engagement platforms and supporting tools to increase sales management, recruitment and leadership abilities of Agency Leaders
- Implement and execute the various capabilities building initiatives on the ground through various stakeholders such as AD, ATD, Agency Planning, Communication, Trips & Events as well as other supporting departments.
- Direct engagement with agents and agency leaders to ensure effective execution of various capabilities building initiatives
- Achieve agreed Key Performance Indicators (KPI) to ensure direct accountability and focus
Deliver execution plans on assigned regional and local projects to support overall business objectives
- Drive strong business building mindset and sales management projects to build competent agency leaders
- Implement projects that support the building of strong service excellence culture, performance consistency and professionalism of agency leaders
- Inculcate a strong sense of career purpose in agency leaders through branding, communication and engagement platforms projects
Establish effective communication platforms with stakeholders
- Establish rapport and communication platforms with various stakeholders to support the smooth execution of projects and initiatives
Job Accountability
This role is directly accountable for business KPIs related to the agency distribution channel, focusing but not limited to leaders development KPIs
Job Requirements
**Qualifications**:
- A bachelor’s degree from local or overseas varsity institutions
Knowledge and skillss
- Minimum 2 years working experience in the financial industry
- Practical sales experience in insurance will be an advantage
- Strong in influencing, verbal communication and presentation skillset, should be able to take the stage and be able to explain strategies and initiatives to the Agency Sales Force
- Critical thinking and connect the dot
- Ability to find innovative ways to resolve problems
Leadership Behaviors Level
- Customer Centricity - Intermediate
- Working together - Advanced
- Growing Talent - Advanced
- Strategic & Commercial Acumen - Intermediate
- Leading Innovation & Change - Intermediate
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