IT Support
5 months ago
Simpson Strong-Tie Vietnam
***
- Sabay Building, 427 Truong Chinh Street, 14 Ward, Tan Binh, Ho Chi Minh- Fresher Accepted- At office- Posted 3 hours ago- Skills:
- IT Support
English
Networking
**Top 3 reasons to join us**:
- 13th Salary; Performance bonus
- Premium health care for you and your family
- Opportunity to be on site in the USA
**Job description**:
- You want to be an important member of a strong team of other makers who take pride in their work and support each other. As an **IT Support**, you will be responsible for **first level supporting on hardware, software, network and other management tasks**. That’s year one. If career growth is important to you, we not only know how to help you with that, it’s what we love to do:
**WHAT YOU’LL BE DOING**
- **Hardware and Software Operational Support**
- Setup computer and peripherals for users.
- Take responsibility for the maintenance, support and documentation of the hardware peripherals, PCs, CCTV, Door access control and Printers
- Analyze and support or cooperate with vendors to resolve problems.
- Install Window OS and other Software base on IT policy.
- **Help Desk Service**
- An IT Support Technician is required to provide 1st and 2nd line support to our users at Viet Nam location and remotely all around Asia.
- Receive and respond ticket on Service - Now system. The incident ticket should be hardware software issue, or related to Servers (AD, file sharing, web app )
- Cover any occasional issues out-of-hours alongside a third party support provider.
- Training user knowledge related to IT scope.
- **Cooperate with IT Global Teams**
- Cooperate with IT Global Teams for global or local projects.
- Submit, assist or forward tickets to relevant teams.
- Propose appropriate IT solutions to Global Teams.
- **Management Tasks**
- Responsibility of monitoring about network, systems and other hardware operation.
- Manage IT Asset.
- Plan IT budget.
- Work with vendor for purchasing, contract, setup and maintenance IT items
**Your skills and experience**:
- If you can do everything listed above, you’ve got what it takes. Perhaps some of the following would be helpful too:
- At least 1-year experience of IT Support or vocational training on Windows Operating Systems.
- Have experience about customer service and communication skills
- English skills - ability to understand English in reading, writing and talking.
- Desktop and Laptop support skills (hardware and software) - Hardware and Printer peripherals support skills
- Any Certification on Microsoft and programming skills would be welcome - Any knowledge of Citrix or Cisco would be desirable.
- Basic TCP/IP Network and Microsoft Servers troubleshooting
**Why you'll love working here**:
- **Attractive salar**y with **100%** salary during **probation**
- **13th-month** salary, **Performance bonus**, Salary review annually
- Premium **health care** program for **employees **+ **one **of your beloved ones, Annual medical check-up
- **14 **vacation days, Christmas Day per year
- Opportunity to be **on-site in the USA**
- Chance to collaborate and **work with global stakeholders**
- Provide training to develop our employee‘s knowledge and skills (**Internal training**: Udemy, Pluralsight, and another online training course, TechTalk sharing within Software Development Division; **External training**: Management, English, Soft Skills,.)
- **Benefits for special holidays** (Birthday, Marriage, Women’s Day, Tet Holidays, Mid-Autumn, Newborn babies, International Children‘s Day )
- Company trip and Year-End party every year
- Social, sports and several team building activities
- Young, friendly and international working environment
- Modern working conditions and entertainment facilities at the office
- Snacks, tea and coffee all the time
- Compliance fully to Vietnam Labor code
**Simpson Strong-Tie Vietnam**:
We provide No-Equal Engineering Services including constructions, mechanical and software solutions.
- Company type
- IT Product
- Company industry
- N/A- Company size
- 501-1000 employees
- Country
- United States- Working days
- Monday - Friday
- Overtime policy
- No OT
-
User Support
5 months ago
Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time_**Bouygues Construction Information Technologies**_is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...
-
User Support
4 months ago
Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time_**Bouygues Construction Information Technologies**_is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...
-
User Support
5 months ago
Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time_**Bouygues Construction Information Technologies**_is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...
-
User Support
5 months ago
Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time**Bouygues Construction Information Technologies** is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...
-
User Support
5 months ago
Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time**Bouygues Construction Information Technologies** is the IT branch of Bouygues Construction, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...
-
Application Support
4 months ago
Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full timeTickets handling: contact users to understand, simulate and analyze their problems/errors to identify the root cause and provide the guidance to solve the incident - Capitalize & document new knowledges/best practices in the proper support. Be in charge as well about organizing in a dedicated library and inform the team - Ensure the quality of the provided...
-
Application Support
5 months ago
Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full timeTickets handling: contact users to understand, simulate and analyze their problems/errors to identify the root cause and provide the guidance to solve the incident - Capitalize & document new knowledges/best practices in the proper support. Be in charge as well about organizing in a dedicated library and inform the team - Ensure the quality of the provided...
-
Application Support
5 months ago
Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time**Bouygues Construction IT Vietnam** is a part of **Bouygues Construction IT**, a trusted partner for the business lines which provides competitiveness of the **Bouygues Construction Group** and promotes its digital transformation. - Tickets handling: contact users to understand, simulate and analyze their problems/errors to identify the root cause and...
-
Application Support
4 months ago
Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time**Bouygues Construction IT Vietnam** is a part of **Bouygues Construction IT**, a trusted partner for the business lines which provides competitiveness of the **Bouygues Construction Group** and promotes its digital transformation. - Tickets handling: contact users to understand, simulate and analyze their problems/errors to identify the root cause and...
-
IT Support Engineer
2 months ago
Thành phố Hồ Chí Minh, Vietnam Việc Ơi It Client Full time**Giới thiệu**: Việc Ơi It Client là công ty 100% vốn nước ngoài đang hoạt động lĩnh vực IT Phần mềm, Lập Trình tại TPHCM. Hiện tại chúng tôi đang cần tuyển vị trị trí "[Remote] Japanese Ruby on Rails NN_man/year", "[Remote] Senior Rails Developer_Upto 4000$ Gross". với các kỹ năng như Trình Độ...
-
IT Helpdesk
5 months ago
Ho Chi Minh City, Vietnam Công Ty TNHH Đầu Tư Giải Pháp IT Full time**Mô tả công việc**: (Mức lương: 7 - 12 triệu VNĐ) - Cài đặt, bảo dưỡng, xử lý sự cố. - Tối ưu hoá hiệu suất làm việc của máy tính - Hỗ trợ cài đặt các phần mềm cần thiết cho công việc. - Khắc phục các sự cố mạng và phần mềm trên máy tính. - Tư vấn lắp đặt hệ thống...
-
Việc Làm IT Helpdesk
5 months ago
Ho Chi Minh City, Vietnam Công Ty TNHH Đầu Tư Giải Pháp IT Full time**Mô tả công việc**: (Mức lương: Từ 6 triệu VNĐ) Nội dung công việc: (Mức lương: 7 - 12 triệu VNĐ) Cài đặt, bảo dưỡng, xử lý sự cố. Tối ưu hoá hiệu suất làm việc của máy tính Hỗ trợ cài đặt các phần mềm cần thiết cho công việc. Khắc phục các sự cố mạng và phần...
-
Senior Business Analyst
4 months ago
Ho Chi Minh City, Vietnam Got It Full timeGot It - 9-11 Nguyễn Văn Thủ, ĐaKao, quận 1., District 1, Ho Chi Minh- At office- Posted 8 days ago- Skills: - Business Analyst- Agile- Product Manager**Top 3 reasons to join us**: - Competitive Salary - Flexible and quality working environment - Employee Stock option **Job description**: **What you need to do** A Business Analyst’s main duties...
-
Senior Business Analyst
5 months ago
Ho Chi Minh City, Vietnam Got It Full timeGot It - 9-11 Nguyễn Văn Thủ, ĐaKao, quận 1., District 1, Ho Chi Minh- At office- Posted 4 hours ago- Skills: - Business Analyst- Agile- Product Manager**Top 3 reasons to join us**: - Competitive Salary - Flexible and quality working environment - Employee Stock option **Job description**: **What you need to do** A Business Analyst’s main duties...
-
Business Analyst
4 months ago
Ho Chi Minh City, Vietnam Got It Full timeGot It *** - 9-11 Nguyễn Văn Thủ, ĐaKao, quận 1., District 1, Ho Chi Minh- At office- Posted 21 hours ago- Skills: - Business Analyst Agile Product Manager **Top 3 reasons to join us**: - Competitive Salary - Flexible and quality working environment - Employee Stock option **Job description**: **What you need to do**: - A Business Analyst’s...
-
DevOps Engineer
5 months ago
Ho Chi Minh City, Vietnam IT-Development Vietnam Full timeIT-Development Vietnam *** - 5.04, DC Tower, 111 D, Lý Chính Thắng, Võ Thị Sáu Ward, District 3, Ho Chi Minh- At office- Posted 6 hours ago- Skills: - DevOps Linux System Admin **Top 3 reasons to join us**: - Competitive salary and bonus - Premium healthcare package for family - Excellent working environnement **Job description**: - We are...
-
Mid/sr PHP Developer
4 months ago
Ho Chi Minh City, Vietnam Got It Full timeGot It - 9-11 Nguyễn Văn Thủ, ĐaKao, quận 1., District 1, Ho Chi Minh- At office- Posted 22 days ago- Skills: - PHP- MVC- Laravel**Top 3 reasons to join us**: - Competitive Salary - Flexible and quality working environment - Employee Stock option **Job description**: - The Senior PHP Developer will work directly with Technical Leader and various...
-
Mid/sr PHP Developer
5 months ago
Ho Chi Minh City, Vietnam Got It Full timeGot It - 9-11 Nguyễn Văn Thủ, ĐaKao, quận 1., District 1, Ho Chi Minh- At office- Posted 16 hours ago- Skills: - PHP- MVC- Laravel**Top 3 reasons to join us**: - Competitive Salary - Flexible and quality working environment - Employee Stock option **Job description**: - The Senior PHP Developer will work directly with Technical Leader and various...
-
DevOps Engineer
4 months ago
Ho Chi Minh City, Vietnam IT-Development Vietnam Full timeIT-Development Vietnam - 5.04, DC Tower, 111 D, Lý Chính Thắng, Võ Thị Sáu Ward, District 3, Ho Chi Minh- At office- Posted 15 hours ago- Skills: - DevOps- Linux- System Admin**Top 3 reasons to join us**: - Competitive salary and bonus - Premium healthcare package for family - Excellent working environnement **Job description**: - Maintain and...
-
System/network Administration Level 2
5 months ago
Ho Chi Minh City, Vietnam Bouygues Construction IT Vietnam Full time**Bouygues Construction Information Technologies** is **the IT branch of Bouygues Construction**, a global player in the building, civil works, energies and services sectors. Bouygues Construction operates at all points of the value chain of projects: finance, design, construction and facilities management (operation and maintenance). On every continent, our...