Fields Service Engineer
7 days ago
**SUMMARY OF POSITION**
A brief overview of the primary purpose of the position.
Working at customer site majority of the time and occasionally from home office t complete administration work. You will provide technical support, and advice, and resolve any process control issues. Must be hands-on and have practical experience working with chemicals in a production/manufacturing environment.
**ACCOUNTABILITIES**
Job Responsibilities/Activities Comments
- Provide a high level of support and service to the client.
- Ensure that product performance, product quality, and technical service standards are delivered to the highest standards
- Provide technical advice, resolve process control issues, and assist when issues
- Provide continuous improvement ideas (CIP’s) to the plant to improve their process and line efficiency
- Take part in new product trials as new technologies are introduced
Provide reports to the client on a regular basis
Product usage vs. baseline:
- Washer chemicals
- Lubricants
Technical data:
- Tear-offs
- Tooling Usage
Process data:
- Washer chemicals operating parameters
- Lubricant operating parameters
CIP programs:
- List of items with action dates for completion Develop (weekly) factory production plan
- Conduct plant visit reports and audits on the front-end process -both lubricants and washer chemicals
- Provide technical support on start-up programs for new and existing can line facilities and ensure all product conversions are completed seamlessly
- To be contactable on the telephone 24/7 in emergency situations
- Monitor and maintain agreed stock levels
- Coordinate monthly coolant samples sent to local and overseas laboratory
- Attend trade show exhibitions as required
**EDUCATION, EXPERIENCE AND SKILLS/COMPETENCIES to perform the job duties**
- Key education or certification required: Chemistry, Production or relevant engineering degree (desirable)
- A minimum of 2 years of technical experience in the appropriate industry; Cans, Metals, etc
What skills and competencies are required (Inc. language & system skills)
- Customer Focus - Dedicated to meeting customer expectations and requirements.
- Results Driven - Holds self and others accountable for achieving performance objectives.
- Ability to work independently and/or with mínimal supervision.
- Communications skills - Written, verbal, and active listening.
- Be able to communicate and correspond in English
- Able to work under pressure and work as a team
- Must have a basic working knowledge of Microsoft Office.
Loại hình công việc: Toàn thời gian
Lương: Từ 40.000.000₫ một tháng
Khả năng di chuyển đến nơi làm/chuyển nhà:
- Ho Chi Minh City: Có khả năng di chuyển đến nơi làm một cách chắc chắn hoặc lên kế hoạch chuyển nhà trước khi bắt đầu làm việc (Bắt buộc)
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